Now you can get 21 reproducible self-assessment questionnaires you'll use to invigorate practically any basic skills training session--practically any basic skills training session--in one easy-to-use resource. Imagine, no more spending $5-$15 per questionnaire per trainee for these instant-feedback training tools. Just unsnap the handy binder, remove the questionnaire you want, photocopy and go. They'll help you achieve a wide range of training goals: Build healthy, unstoppable teams; Improve interpersonal skills; Inspire self-development; Develop assertive (and temper aggresive) behavior; Liberate the problem-solving powers of creative thinking; Solve people problems; Manage emotions and control tempers; Train the trainers; And more.

The Trainer's Questionnaire Kit: 21 Simple Feedback Questionnaires to Inspire Learning

Business & Money

Honey, Peter

Economics

McGraw=Hill

Face to Face: A Practical Guide to Interactive Skills

Gower Pub.Co.

Effective people skills are an important aspect of management style. Most managers spend a large part of their time in face-to-face encounters of one kind or another. This includes formal occasions such as meetings and presentations, and less formal interactions involving two people or more. The author's research suggests that many people repeat favourite behaviour patterns simply because they "come naturally" rather than because they are appropriate or effective. This book offers a way of identifying and classifying particular behaviours. What we do and say affects other people - or, as Dr.Honey puts it, behaviour breeds behaviour. With examples and case studies based on familiar business situations, he shows how to make behaviour - both spoken and non-verbal - a conscious process that can be harnessed and used to help ourselves and the people with whom we work.

Face to face skills: A practical guide to interactive skills (Gower business skills)

Gower Publishing

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Books by Honey, Peter