To be competitive with other information providers, libraries and their staff have to offer customers premier access to information, technology and entertainment - without bureaucratic red tape. This work shows you how to learn how and why to empower the library and its teams.

High Tech, High Touch: Library Customer Service through Technology

Hawkins, Lynn

Cutler, Todd

Reference

ALA Editions

From the wretched conditions of Florida's turpentine camps to Eleanor Roosevelt's elegant home, from a background of poverty and prejudice to dinners with the rich and famous, the life of Dr. Annie Mae Walker chronicles both abuse and celebration of growing up black in Daytona Beach and beyond. This tells the story of struggles of civil rights abuse and triumph in the United States from the viewpoint of a woman who helped change its history. Lynn Hawkins' anthology provides a full portrait of an individual committed to racial dignity, social justice and political change.

Always The First: The Story of Annie Mae Walker: Survival in an Uncivil World

Biographies & Memoirs

Community & Culture

Taylor and Seale Publishers

From the wretched conditions of Florida's turpentine camps to Eleanor Roosevelt's elegant home, from a background of poverty and prejudice to dinners with the rich and famous, the life of Dr. Annie Mae Walker chronicles both abuse and celebration of growing up black in Daytona Beach and beyond. This book tells the story of struggles of civil rights abuse and triumph in the United States from the viewpoint of a woman who helped change its history. It is like a window into a time of great change in the U.S. and of many people who witnessed and helped or hindered its progress.

Always The First: The Story of Annie Mae Walker

Taylor and Seale Publishing

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Books by Hawkins, Lynn