Conversation Management is an ethical, effective, and long-standing approach to investigative interviewing that is applicable to any investigative context, whether criminal or civil, based on a commitment to respect for the individual and the principles of successful communication. In the third edition of this highly successful book, the authors have reviewed both the evidence base supporting the approach and the presentation of the content. The result is a significant rewrite of the previous edition with new chapters, new information, and new tools to maximize disclosure by interviewees, now also supported by references and footnotes throughout the text. The text includes explanations of how conversation works and how a working relationship is created; the realities of influencing, persuasion, and negotiation; the process of telling and listening; how people remember and forget offence-related experience; how to assist their remembrance of offence-related detail; and how to ask the right question at the right time in the right way and specific chapters covering interviews with victims, witness and suspects as well as more diverse situations. Investigative Interviewing: The Conversation Management Approach is the definitive textbook for anyone seeking an in depth understanding of investigative interviewing as a subject and Conversation Management as a proven approach.

Investigative Interviewing: The Conversation Management Approach

Politics & Social Sciences

Griffiths, Andy

Shepherd, Eric

Social Sciences

Oxford University Press

What Bumosaur Is That?

Macmillan Childrens

The Cat on the Mat Is Flat (King of Scars Duology, 17)

Muck! Uck! Yuck! It is just bad luck When the truck of a duck Gets stuck in the muck? Wacky rhymes that won't bore! All of this and so much more; What are you waiting for? 
Over 1,000,000 Andy Griffiths books in print!

The Cat on the Mat Is Flat

Children's Books

Literature & Fiction

Feiwel & Friends

The Big Fat Cow That Goes Kapow

Look! It’s a book
With a mouse and his house,
And a mole in a hole,
And a bike with a spike,
And, of course,
A big, fat cow that goes . . . 
5,4,3,2,1 . . . KAPOW!
New York Times-bestselling author Andy Griffiths, follows up his slimy, rhymey, easy-to-read hit, The Cat on the Mat is Flat, with ten more hilarious short, rhyming stories guaranteed to make kids laugh. 
* Kirkus Reviews

Animals

Surprise, absurdity, and laugh-out-loud humor are the hallmarks of this New York Times-bestselling author, and in Killer Koalas from Outer Space, Griffiths offers up a collection of ridiculous stories featuring zombie kittens, rocket stealing ants, and of course, killer koalas from outer space.

Killer Koalas from Outer Space and Lots of Other Very Bad Stuff that Will Make Your Brain Explode!

In its 68 fully illustrated, 99.9% fact-free chapters, What Body Part Is That? will explain everything you ever needed to know about your body without the boring technical jargon and scientific accuracy that normally clog up the pages of books of this type.
Never again will you be stuck for an answer when somebody comes up to you, points at a part of your body and demands to know, "What body part is that?"
That is all there is to know about this book.

What Body Part Is That?: A Wacky Guide to the Funniest, Weirdest, and Most Disgustingest Parts of Your Body

Humor

Square Fish

Look inside! This book has a mouse with a house, and a mole in a hole, and a squirmy worm, and a spiky bike. And, of course, it has a big fat cow that goes 5, 4, 3, 2, 1 . . . KAPOW!

The Big Fat Cow That Goes Kapow: 10 Easy-to-Read Stories

Just Annoying!

Is this the right book for you? Take the Annoying Test and find out. Answer Yes/No. Do you ask, 'Are we there yet?' over and over on long car trips? Do you like to drive people mad by copying everything they say and do? Do you hog the shower and use up all the hot water? Do you enjoy asking silly questions that have no real answers? Do you swing on the clothesline whenever you get the chance? Score: One point for each 'yes' answer. If score is 3-5, then you are obviously a very annoying person. You will love this book. If score is 1-2, then you are a fairly annoying person. You will love this book. If score is 0, then you don't realise how much fun being annoying can be. You will love this book.

Pan Books, Ltd.

Just Tricking!

Pan Macmillan/Australia

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Books by Griffiths, Andy