Books by Finch, Lloyd

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Telephone Courtesy and Customer Service Rev Ed image

Telephone Courtesy and Customer Service Rev Ed

Author(s): Finch, Lloyd
ISBN-13: 9780931961182
Publisher: LPC Group
Released: Feb 01, 1991
Format: Paperback, 100 pages
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Success As a Csr image

Success As a Csr

Author(s): Finch, Lloyd
ISBN-13: 9781560524502
Edition: 1
Publisher: Crisp Pub Inc
Released: Jan 01, 1997
Format: Paperback, 144 pages
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