Enid Mumford (1924-2006) was a pioneer in the sociotechnical design of computer systems. Prof Mumford's work successfully investigated the introduction and implementation of computer systems by large corporations and governments. Mumford's ETHICS approach to software development emphasizes user participation, thus avoiding many of the problems of introducing new systems. It takes a holistic view of organizations, unifying both social and technological solutions. This updated edition of Mumford's book, Designing Human Systems, describes how modern agile programming techniques complement the ETHICS method. Together, the two methods cover both user and developer issues. This integrated approach offers an improved methodology for successful software development projects.

Designing Human Systems: For New Technology

Enid Mumford

Manchester Business School

Originally published in 1967 and the result of extensive interviews and case studies, this book examines the implications of technical change. Although focussed on the early introduction of computers the kinds of problems discussed in this book are found in technical change more widely and the book therefore continues to have enduring relevance. The book is divided into three parts - an attitude survey of the administrative staff in departments affected by the introduction of computers, a study of the mechanisms of change and a second survey and re-examination of departmental organisation and work flow.

Computer And The Clerk

Olive Banks

Taylor & Francis Group

Designing Human Systems

Computers & Technology

Steve Hickey

Holly Matthies

Programming

lulu.com

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Books by Enid Mumford