<p>Knowledge management metrics are one of the weakest areas of practice in the field. Overwhelmingly, the literature that exists focuses on case studies and incidents of metrics, rather than approaching the concept holistically.<br><br>Addressing this lack, expert authors Alexeis Garcia-Perez, Farah Gheriss and Denise Bedford come together to supply a fundamental discussion of measurement cultures and philosophy, types of metrics, and how to use metrics to grow an organization. They offer a guide for knowledge management professionals to report on progress against goals and targets in terms that are understandable and comparable to their organizational peers, enabling professionals from across businesses to communicate with metrics and engage in wider discussion about the process of achieving organizational visions.<br><br>Providing practical guidance for identifying different types of measurements and metrics, as well as methods for defining and collection information about metrics, this is an essential book for knowledge management professionals and researchers on the path to improving metric literacy across their organizations.</p>

Designing and Tracking Knowledge Management Metrics (Working Methods for Knowledge Management)

Business & Money

Denise Bedford

Alexeis Garcia-Perez

Farah Gheriss

Management & Leadership

Emerald Publishing

<p>There is a critical point of failure for every knowledge management effort: when the strategy is isolated from the organization, and when there is no vision anchoring the strategy. Strategy is not a starting point, but a step in the process of creating a sustainable foundation for knowledge management efforts. Given that most knowledge management professionals do not have a grounding in vision development, this backwards approach puts any knowledge management effort at a disadvantage from the very beginning.&nbsp; <div><br /></div> <div>In the four sections of this book, expert authors Monique Ceruti, Angel Williams and Denise Bedford guide readers through the building blocks of turning knowledge management visions into strategies. They enable professionals to demonstrate their value to the organization's strategic future, as well as empowering readers to take a lead in developing a future vision, and to help establish a foundation for a 21st century knowledge organization. &nbsp;</div> <div><br /></div> <div>Providing knowledge management professionals with a roadmap for success within their organizations, this is an unmissable book for any professional or researcher tasked with creating new strategies for knowledge management organizations.</div></p>

Translating Knowledge Management Visions into Strategies (Working Methods for Knowledge Management)

Angel Williams

Monique Ceruti

<p>Assessment models and methods are taught in business schools, routinely published, conducted at all organizational levels and widely understood. Yet as organizations transform from an industrial to knowledge-based economy, assessments are rarely adapted to the new environment. Simply applying existing assessment models and methods to knowledge does not address the challenge. Knowledge assets, knowledge transactions and knowledge capabilities have unique properties and behaviors that may render traditional methods as unreliable or invalid. &nbsp; <div><br /></div> <div>Expert authors Dean Testa, Johel Brown-Grant and Denise Bedford draw from their practical and theoretical experience in designing assessments for knowledge organizations, from observing successes and failures in a variety of organizations. Synthesizing their experience, their discussions here help knowledge management professionals gain a deeper understanding of maturity models and determine how best to create an assessment strategy for their organization. &nbsp;</div> <div><br /></div> <div>Offering an enhanced understanding of how to engage organisations in assessments, describing maturity factors and offering tools to communicate the results of these maturity assessments, this is an unmissable book for knowledge management professionals and researchers.</div></p>

Assessment Strategies for Knowledge Organizations (Working Methods for Knowledge Management)

Dean Testa

Johel Brown-Grant

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Books by Denise Bedford