Driving Results Through Social Networks shows executives and managers how to obtain substantial performance and innovation impact by better leveraging these traditionally invisible assets. For the past decade, Rob Cross and Robert J. Thomas have worked closely with executives from over a hundred top-level companies and government agencies. In this groundbreaking book, they describe in-depth how these leaders are using network thinking to increase revenues, lower costs, and accelerate innovation.

Driving Results Through Social Networks: How Top Organizations Leverage Networks for Performance and Growth

Business & Money

Thomas, Robert J.

Cross, Robert L.

Management & Leadership

Jossey-Bass

The Organizational Network Fieldbook 
"This is the ultimate resource for practitioners who want to implement insights from organizational network analysis and thinking. Dozens of concrete examples, interventions, and practical advice from network experts show you what you can do to strengthen networks and boost performance. This book is essential for anyone in business, government, or consulting who wants to get network thinking from analysis to action in organizations." —WAYNE BAKER, professor of management and organizations, Stephen M. Ross School of Business, University of Michigan 
"What a great idea this book is! The Organizational Network Fieldbook will demand to be read by anyone undertaking any social network efforts in their organization. It is not only a unique book, but it is also very well thought-out, finely written, and exceptionally pragmatic. It's a great achievement for the authors and a great boon to all practitioners." —LARRY PRUSAK, researcher and consultant, and the founder and former director of the Institute for Knowledge Management 
In this practical companion to the best-selling Driving Results Through Social Networks, the authors draw on their network-building activities in organizations such as ConocoPhillips, 3M, and the United States Department of Defense in order to provide a compilation of highly practical approaches to help leaders shift their focus from formal organizational structures to a better understanding of flexible networks.

The Organizational Network Fieldbook: Best Practices, Techniques and Exercises to Drive Organizational Innovation and Performance

Singer, Jean

Colella, Sally

Silverstone, Yaarit

Strategic Learning in a Knowledge Economy defines unique and powerful ways that organizations can foster learning at the individual, group and organizational levels, a capability critical to both strategic objectives and business performance. The book explains how individuals and organizations learn, clarifying cognitive and social aspects of the topic. Readers will understand how learning enables organizations and individuals to better create, assimilate, and transfer knowledge. Strategic Learning in a Knowledge Economy helps managers create individual and collective processes that maximize the quality of the knowledge created and learned and ensures this knowledge is effectively used. The book appropriately redefines the frequently narrow and technology-oriented view of learning and explains how an effective learning strategy ensures that a broad base of employees learn and implement vital organizational lessons. Strategic Learning in a Knowledge Economy features focused discussions of organizational core competencies, learning and innovation, communities of practice, assessing organizational learning capabilities, and other important learning topics. This authoritative compendium helps readers master organizational issues crucial in today's knowledge economy by: Describing individual and collective learning processes crucial to knowledge management and business performance Detailing the primary role of learning in fulfilling an organization's business strategy Helping readers conceive structures and processes that optimize individual and group knowledge creation and sharing

Strategic Learning in a Knowledge Economy

Israelit, Sam

International

Routledge

A powerful, visual framework helps managers discover how employees really communicate and collaborate to get work done - and helps them identify ways they can influence these social networks to improve performance and innovation. In The Hidden Power of Social Networks, Cross and Parker, experts in "social network analysis"—a technique that visually maps relationships between people in large, distributed groups - apply this powerful tool to management for the first time. Based on their in-depth study of sixty informal employee networks in well-known companies around the world, Cross and Parker show managers how to conduct a social network analysis of their organization.

The Hidden Power of Social Networks: Understanding How Work Really Gets Done in Organizations

Parker, Andrew

Cross, Rob

Harvard Business Review Press

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Books by Cross, Robert L.