Aimed at all areas of management, professionals and consultants, this manual advises on hassle-free management. It is the paperback version of Crosby's bestseller.

Quality Without Tears: The Art of Hassle-Free Management

Business & Money

Crosby, Philip B.

Economics

McGraw=Hill

Nontechnical in approach, this how-to manual for managers with accountability for product performance specifies ways in which quality problems can be prevented at each stage of production

Quality Is Free: The Art of Making Quality Certain: How to Manage Quality - So That It Becomes A Source of Profit for Your Business

Management & Leadership

A successful executive explains the techniques and strategies he uses to analyze and manage day-to-day problems

The Art of Getting Your Own Sweet Way

McGraw-Hill Book Company, Inc.

Business McGraw-Hill is proud to present a book of 365 penetrating insights from one of the world's premier business authors. Philip B. Crosby renowned quality guru, has reached millions of managers through his bestselling books and his renowned Quality College. His fans have long enjoyed the pithy ``Guidelines for Browsers'' featured as Afterwords in all his books. Now they can reflect on Crosby's words of wisdom, day by day, as they grapple with the demands of quality, management, and life in general. Leadership, customer service, communication, teamwork, and management philosophy, are all areas that Crosby has written much about in his long and illustrious career. It is perfect for any manager, team member, or anyone else interested in the world of work.

Philip Crosby's Reflections on Quality: 295 Inspirations from the World's Foremost Quality Guru

Discusses common management problems and recommends techniques for managers for improving the efficiency and productivity of a company

Crosby evaluates the progress of his original quality management principles and includes his maturity grid for companies to use in assessing the successes and failures in their own organizations

Quality Is Still Free: Making Quality Certain in Uncertain Times

The author draws on his personal experience in management, creating a fictional model company to demonstrate how five simple management techniques can improve employee morale, increase productivity, and create greater customer satisfaction

The Eternally Successful Organization: The Art of Corporate Wellness

The Eternally Successful Organization

Based on his lifetime study of management, Crosby creates a fictional company, complete with a realistic cast of characters to show how companies, like individuals, choose between healthy or self-destructive behavior.

Processes & Infrastructure

McGraw-Hill/Tdm Audio

See the best price to sell, buy, or rent books by Crosby, Philip B.. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

Books by Crosby, Philip B.

See the best price to sell, buy, or rent books by Crosby, Philip B.. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

Quality Without Tears: The Art of Hassle-Free Management

Quality Is Free: The Art of Making Quality Certain: How to Manage Quality - So That It Becomes A Source of Profit for Your Business

The Art of Getting Your Own Sweet Way

The Art of Getting Your Own Sweet Way

Philip Crosby's Reflections on Quality: 295 Inspirations from the World's Foremost Quality Guru

The Art of Getting Your Own Sweet Way

Quality Without Tears: The Art of Hassle-Free Management

Quality Is Still Free: Making Quality Certain in Uncertain Times

The Eternally Successful Organization: The Art of Corporate Wellness

The Eternally Successful Organization