Books by Crosby, Philip B.
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Quality Is Free: The Art of Making Quality Certain: How to Manage Quality - So That It Becomes A Source of Profit for Your Business
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Philip Crosby's Reflections on Quality: 295 Inspirations from the World's Foremost Quality Guru
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Quality Without Tears: The Art of Hassle-Free Management
Author(s): Crosby, Philip B.
ISBN-13: 9780070145306