Research into patient medical care from the perspective of the patient. The author, a social scientist with 19 years experience of research into health services, has been awarded a Fellowship by the Nuffield Trust to support the production of this study. The topics include: The case for change - evidence of sub-standard care, meeting expectations, treatment choices, patient-centred care; Public confidence and expectaions - international comparisons, media influences, encouraging false expectations: Patient as decision-maker; Managing care and ensuring safety; Assessing and improving health care delivery - feedback, measuring patients' experience, performance indicators; Rights, resposibilities and accountability; What can be done in primary care - understanding patients' preferences and expectations.

The Autonomous Patient: Ending Paternalism in Medical Care

Business & Money

Coulter, Angela

Education & Reference

The Stationery Office/Tso

Rationing or priority setting occurs in all health care systems. Doctors, managers and politicians are involved in making decisions on how to use scarce resources and which groups and patients should receive priority. These decisions may be informed by the results of medical research and cost effectiveness studies but they also involve the use of judgement and experience. Consequently, priority setting involves ethics as well as economics and decisions on who should live and who should die remain controversial and contested. This book seeks to illuminate the debate on priority setting by drawing on experience from around the world. The authors are all involved in priority setting, either as decision makers or researchers, and their contributions demonstrate in practical terms how different countries and disciplines are approaching the allocation of resources between competing claims. Accessible to general readers as well as specialists, "The Global Challenge of Health Care Rationing" summarizes the latest thinking in this area and provides a unique resource for those searching for a guide through the maze.

The Global Challenge of Health Care Rationing (State of Health Series)

Medical Books

Administration & Medicine Economics

Open University Pres

The European Patient of the Future (State of Health)

Health care is changing fast and patients' experiences and expectations are also changing. Developments in information technology and biotechnology are already having a profound influence on the way health services are delivered and the organization of health care is under reform in most countries. Patients no longer see themselves as passive recipients of care: increasingly they expect to be involved in all decisions that affect them. This book reports the results of a major study carried out in eight different European countries to look at health policy dilemmas through the eyes of the patient. Drawing on literature reviews, focus groups and a survey of 1,000 people in each of the eight countries, the book addresses the following questions: . Why might the patients of the future be different?. What will patients and citizens expect from health systems?. Will the public be willing to pay more for better health care?. What kind of value trade-offs are people prepared to make, for example between prompt access and continuity of care, or between choice and equity?. How will patients access information, advice and treatment?. How should policy-makers and providers react to patients' desire for greater autonomy?. How can public confidence in health systems be maintained in the future?The European Patient of the Future is a clear, jargon-free text which will be a key resource for all health service professionals, health policy analysts and patient advocates.

The European Patient Of The Future (State of Health)

Politics & Social Sciences

Magee, Helen

Social Sciences

Open University Press

Engaging Patients in Healthcare

Health, Fitness & Dieting

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Books by Coulter, Angela