ABC's of Relationship Selling: WITH ACT! Express CD-ROM

Business & Money

Charles Futrell

Marketing & Sales

McGraw-Hill/Higher Education

"ABC's of Relationship Selling", 10/e trains readers on a specific, yet generic, step-by-step selling process that is universal in nature. This new edition presents a sales process or system in a logical sequence than any other text in the market: from planning and the approach, to closing and follow-up for exceptional customer service. The goal of this text has always been to demonstrate to students the order of steps within the selling process; provide numerous examples of what should be in each step; and how the steps within the selling process interact with one another. This market leader text brings a comfortable and familiar approach to the selling discipline.

ABCs of Relationship Selling

McGraw-Hill Education Singapor

"Fundamentals of Selling: Customers For Life Through Service, 9/e", is one of McGraw-Hill's best-selling texts in the Selling discipline. Its approach is classic and practical and emphasizes role-plays. "Fundamentals", written by a salesperson turned teacher, draws widely from Charles Futrell's experience as a sales professional rather than from a staid theoretical perspective. The text is filled with practical tips and business-examples gleaned from years of experience in sales with Colgate, Upjohn, and Ayerst and from the author's sales consulting business. Charles Futrell focuses on improving communication skills and emphasizes that no matter what career a student pursues; selling skills are a valuable asset.

Fundamentals Of Selling: Customers For Life Through Service (Mcgraw-Hill/Irwin Series in Marketing)

Mcgraw-Hill (Tx)

ABC's of Relationship Selling through Service

Printed in Asia - Carries Same Contents as of US edition - Opt Expedited Shipping for 3 to 4 day delivery -

Fundamentals of Selling

Tata McGraw Hill India

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Books by Charles Futrell