At Billings Clinic in Billings Montana, healthcare associated infections plunged when all members of the organization - nurses, physicians, housekeepers, food servers, therapists, and executives - joined a collaborative effort that allowed each person to contribute to the cause of saving lives and preventing suffering. The initiative was based on Positive Deviance, the organizational and behavioral change strategy that enables communities to discover and amplify the things that are already working and devise new solutions tailored to their own specific work environments. In the process, they improved patient safety, developed healthy human networks that increased cooperation, enhanced harmonious workplace relationships and inspired continual commitment to a culture of high quality care.

Inspiring Change and Saving Lives: The Positive Deviance Way

Medical Books

Lindberg, Curt

Buscell, Prucia

Singhal, Arvind

Administration & Medicine Economics

Plexus Press

A guide to solving intractable organizational and community problems using Adaptive Positive Deviance.

Unexpected Gifts: Solve Tough Problems with Adaptive Positive Deviance

Business & Money

Gardner, Laura

Benjamin, Sharon

Easton, Denise

McHenry, Irene

Management & Leadership

Plexus Institute

Positive Deviance (PD) is an approach to social change that enables communities and organizations to discover the wisdom they already have, and then to act on it. The premise of PD is that in every community there are certain individuals or groups whose uncommon practices or strategies enable them to find better solutions to problems than neighbors and peers who have access to the same resources. PD is led by people in the community who help identify and spread the successful practices. Ideas for change are more likely to be accepted and adopted when they are based on existing local wisdom than they are when outside exports try to impose them. This book tells the remarkable story of how a people-centered approach to organizational and social change, accompanied by sound scientific and technical expertise, yielded positive quality outcomes for ordinary citizens, health care institutions and their patients, and society in general. This work draws upon the collective wisdom and experience of infection control practitioners, doctors, public health authorities, nurses, social and organizational change practitioners, health care administrators, patients and front line workers. Additional benefits of use of the PD process to fight infection turned out to be improved workplace relationships, healthier and more resilient organizational cultures, and expanded networks of people in many fields and geographical locations who shared ideas, resources and the inspiration of their own contributions to saving lives."The Positive Deviance movement is changing the landscape of how we achieve transformation and change in systems." Peter Block, Author, Community: The Structure of Belonging."Inviting Everyone....chronicles the astonishing achievements possible when people truly work together and are aided by pioneering processes like Positive Deviance."Nicholas Wolter, MD, CEO, Billings Clinic.Contact info@plexusinstitute,org for volume discounts.

Inviting Everyone: Healing Healthcare through Positive Deviance

Singhal PhD, Arvind

Lindberg DMan, Curt

CreateSpace Independent Publishing Platform

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