Exploring participation

Business & Money

Bate, Paul

Management & Leadership

wiley

This is a systematic review on how innovations in health service practice and organisation can be disseminated and implemented. This is an academic text, originally commissioned by the Department of Health from University College London and University of Surrey, using a variety of research methods. The results of the review are discussed in detail in separate chapters covering particular innovations and the relevant contexts. The book is intended as a resource for health care researchers and academics.

Diffusion of Innovations in Health Service Organisations: A Systematic Literature Review (Studies in Urban and Social Change)

Science & Math

Greenhalgh, Trisha

Robert, Glenn

MacFarlane, Fraser

Kyriakidou, Olivia

Technology

BMJ Books

This work includes a foreword by lynne Maher. Head of Innovation Practice, NHS Institute for Innovation and Improvement, University Of Warwick, Coventry. "Experience Based Design" (EBD) is a new way of bringing about improvements in healthcare services by being user-focussed. Facilities, healthcare professionals, carers, family and friends are all involved in the patient experience and systems and policies need to adapt to take this into consideration. By exploring the underlying concepts, methods and practices of EBD, this exciting guide offers a unique approach to healthcare customer satisfaction. It offers recommendations for the future and many interesting points for discussion. It will be of great interest to health and social care management, particularly directors of service improvement in hospitals and directors of nursing, health and social care policy makers and shapers, and quality improvement and organisational development specialists in healthcare. Patient groups and national organisations, too will find the book inspirational. 'Experience based design-you cannot do without it. Read this book and it will change the way you think about providing health services for ever.' - Lynne Maher.

Bringing User Experience to Healthcare Improvement

Medical Books

Administration & Medicine Economics

Radcliffe Publishing

Organisational innovation in health services: Lessons from the NHS Treatment Centres

Amid a welter of simultaneous policy initiatives, treatment centres were a top-down NHS innovation that became subverted into a multiplicity of solutions to different local problems. This highly readable account of how and why they evolved with completely unforeseen results reveals clear, practical lessons based on case study research involving over 200 interviews. Policy makers, managers and clinicians undertaking any organisational innovation cannot afford to ignore these findings.

Organisational innovation in health services: Lessons from the NHS treatment centres

Politics & Social Sciences

Gabbay, John

Le May, Andrée

Pope, Catherine

Elston, Mary-Ann

Sociology

Policy Press

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Books by Bate, Paul