This textbook contains articles from significant leaders in the field of technical communication and is particularly good for teaching Advanced Technical Communication. Small, compact, and still extremely relevant, the material in this volume remains current even though its copyright date is earlier than many newer, but less relevant texts.

Techniques for Technical Communicators

Reference

Barnum, Carol M.

Carliner, Saul

Words, Language & Grammar

Macmillan Coll Div

Usability Testing Essentials provides readers with the tools and techniques needed to begin usability testing or to advance their knowledge in this area. The book begins by presenting the essentials of usability testing, which include focusing on the user and not the product; knowing when to conduct small or large studies; and thinking of usability as hill climbing. It then reviews testing options and places usability testing into the context of a user-centered design (UCD). It goes on to discuss the planning, preparation, and implementation of a usability test. The remaining chapters cover the analysis and reporting of usability test findings, and the unique aspects of international usability testing. This book will be useful to anyone else involved in the development or support of any type of product, such as software or web developers, engineers, interaction designers, information architects, technical communicators, visual or graphic designers, trainers, user-assistance specialists, and instructional technologists.

Usability Testing Essentials: Ready, Set...Test!

Computers & Technology

Computer Science

Morgan Kaufmann

Usability Testing Essentials presents a practical, step-by-step approach to learning the entire process of planning and conducting a usability test. It explains how to analyze and apply the results and what to do when confronted with budgetary and time restrictions. This is the ideal book for anyone involved in usability or user-centered design--from students to seasoned professionals. Filled with new examples and case studies, Usability Testing Essentials, 2nd Edition is completely updated to reflect the latest approaches, tools and techniques needed to begin usability testing or to advance in this area.

Usability Testing Essentials: Ready, Set ...Test!: Ready, Set...Test!

Prose and Cons: The DOS and Donts of Technical and Business Writing

Natl Pub

Built on a solid foundation of current research in the field, Usability Testing and Research provides a comprehensive, up-to-date perspective in this increasingly important area of technical communication. Based on the most current research in the field, this book reflects the most recent developments and studies on this topic available. Sidebars throughout the book catch the attention of the readers and highlight key concepts in the text. A chapter on web testing provides coverage of what is now the hottest area in usability testing. End of chapter discussions and exercises reinforce learning. Frequent examples of planning, conducting, and reporting usability tests present current samples of projects. An appendix on teamwork gives pertinent advice in an area neglected by other texts: building and coordinating cross-functional teams for usability testing. For those interested in usability testing and research.

Usability Testing and Research (Part of the Allyn & Bacon Series in Technical Communication)

Politics & Social Sciences

Dragga, Sam

Social Sciences

Longman

Prose and cons: The do's and don'ts of technical and business writing

National Publishers of the Black Hills

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Books by Barnum, Carol M.