With a pedigree going back over ten years, The Definitive Handbook of Business Continuity Management can rightly claim to be a classic guide to business risk management and contingency planning, with a style that makes it accessible to all business managers. Some of the original underlying principles remain the same - but much has changed. This is reflected in this radically updated third edition, with exciting and helpful new content from new and innovative contributors and new case studies bringing the book right up to the minute. This book combines over 500 years of experience from leading Business Continuity experts of many countries. It is presented in an easy-to-follow format, explaining in detail the core BC activities incorporated in BS 25999, Business Continuity Guidelines, BS 25777 IT Disaster Recovery and other standards and in the body of knowledge common to the key business continuity institutes. Contributors from America, Asia Pacific, Europe, China, India and the Middle East provide a truly global perspective, bringing their own insights and approaches to the subject, sharing best practice from the four corners of the world. We explore and summarize the latest legislation, guidelines and standards impacting BC planning and management and explain their impact. The structured format, with many revealing case studies, examples and checklists, provides a clear roadmap, simplifying and de-mystifying business continuity processes for those new to its disciplines and providing a benchmark of current best practice for those more experienced practitioners. This book makes a massive contribution to the knowledge base of BC and risk management. It is essential reading for all business continuity, risk managers and auditors: none should be without it.

The Definitive Handbook of Business Continuity Management

Andrew Hiles

wiley

SEE 1931332452 for the 2008 Edition!    ==========================    Previously, the thought of developing a Service Level Agreement was a daunting prospect. No more. SLA FRAMEWORK TM brings together the critical elements needed to build a Service Level Agreement. All you do is choose the plan elements you require, load them into a standard word processor, edit them to your specifications, and you're done! It's that simple. No programming experience required. SLA FRAMEWORK(tm) is easy to operate. It will save you days, weeks, possibly even months of valuable time. Now every I.T. Service professional can have effective SLAs! As part of our ongoing commitment to support SLA FRAMEWORK TM, we encourage your comments and suggestions. Future updates will incorporate your input. After all, that's how SLA FRAMEWORK TM was inspired - by service professionals like you! In fact, future updates for those who purchase a complete system will cost a fraction of the original product. That's just another way we'll keep your costs for SLAs as low as possible. Getting started with SLA FRAMEWORK TM is easy. Simply copy the SLA FRAMEWORK TM files onto a subdirectory designated for Service Level Agreement development. Simply use the files you desire, and customise them to your specifications using Word 97 or any compatible word processing software.

SLA Framework CD-ROM: Service Level Agreements Framework

Business & Money

Rothstein Associates Inc.

Business Continuity Management: Global Best Practices

Rothstein Publishing

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Books by Andrew Hiles