Exploring three rich cases across three countries, this book shows how government organizations need their clients to contribute time and effort to co-producing public services, and how organizations can better elicit this work from them, by providing good client service and appealing to their intrinsic needs and social values.

Engaging Public Sector Clients: From Service-Delivery to Co-Production

Business & Money

Alford, John

Economics

PALGRAVE~MACMILLAN

Winner of the 2014 Academy of Management Public-Nonprofit (PNP) Division Best Book Award Many public services today are delivered by external service providers such as private firms and voluntary organizations. These new ways of working – including contracting, partnering, client co-production, inter-governmental collaboration and volunteering – pose challenges for public management. This major new text assesses the ways in which public sector organizations can improve their services and outcomes by making full use of the alternative ways of getting things done.

Rethinking Public Service Delivery: Managing with External Providers (The Public Management and Leadership Series)

Politics & Social Sciences

O'Flynn, Janine

Politics & Government

Red Globe Press

Public services are increasingly delivered through a range of forms of 'external' service-provision such as contracting, partnering and regulation. This new text assesses when and how public sector organizations might better draw on the work of these external parties and examines the wider implications for public leadership and management.

Rethinking Public Service Delivery: Managing with External Providers (The Public Management and Leadership Series, 3)

The mountain biker's guide to Oʻahu: Mauka trails of Hawaiʻi

Sports & Outdoors

Individual Sports

Ohana Pub

Mountain biking on all the islands from a biker's perspective. Lists all trails accessible and open to mountain bikes by the State of Hawaii's Division of Forestry and Wildlife, Hawaii State Parks, and Hawaii Volcanoes National Parks. Also lists private pastures that may be ridden with approval by landowners. Color photos, digital elevation maps and trail descriptions, plus tips on trail safety, trail etiquette, and preservation.

Mountain Biking the Hawaiian Islands: Mauka to Makai

Mountain Biking the Hawaiian Islands

Travel

Specialty Travel

Bike Hawaii

This book is short and will take only a few minutes of your time to read. The setting of this book took place in the rural area of Southeastern Kentucky. All the people in this area were of the same class and held outstanding moral and ethical values. This today would be hard to come by, however when I look back and think of the many values that I learned from these great people, I pause and give thanks: The value of being honest, being truthful, obeying our parents, respecting our elders, and our religious training. These were wholesome assets. Some of these stories may seem a little devilish and mean to others and really they were. These antics were normal of this time period.

Brush Creek Boyhood Days

Biographies & Memoirs

Trafford Publishing

This work explores how reshaping budget rules and how they are applied presents a preferred means of public sector budgeting, rather than simply implementing fewer rules. Through enhanced approaches to resource flexibility, government entities can ensure that public money is used appropriately while achieving the desired results. The authors identify public budgeting practices that inhibit responses to complex problems and examine how rule modification can lead to expanded budget flexibility. Through a nuanced understanding of the factors underlying conventional budget control, the authors use budget reforms in Australia to show the limits of rule modification and propose "rule variability" as a better means of recalibrating central control and situational flexibility. Here, policy makers and public management academics will find a source that surveys emerging ways of reconciling control and flexibility in the public sector.iv&gt;

Balancing Control and Flexibility in Public Budgeting: A New Role for Rule Variability

Di Francesco, Michael

This work explores how reshaping budget rules and how they are applied presents a preferred means of public sector budgeting, rather than simply implementing fewer rules. Through enhanced approaches to resource flexibility, government entities can ensure that public money is used appropriately while achieving the desired results. The authors identify public budgeting practices that inhibit responses to complex problems and examine how rule modification can lead to expanded budget flexibility. Through a nuanced understanding of the factors underlying conventional budget control, the authors use budget reforms in Australia to show the limits of rule modification and propose "rule variability" as a better means of recalibrating central control and situational flexibility. Here, policy makers and public management academics will find a source that surveys emerging ways of reconciling control and flexibility in the public sector.iv>

See the best price to sell, buy, or rent books by Alford, John. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

Books by Alford, John

See the best price to sell, buy, or rent books by Alford, John. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

Engaging Public Sector Clients: From Service-Delivery to Co-Production

Rethinking Public Service Delivery: Managing with External Providers (The Public Management and Leadership Series)

Rethinking Public Service Delivery: Managing with External Providers (The Public Management and Leadership Series, 3)

The mountain biker's guide to Oʻahu: Mauka trails of Hawaiʻi

Mountain Biking the Hawaiian Islands: Mauka to Makai

Mountain Biking the Hawaiian Islands

Brush Creek Boyhood Days

Balancing Control and Flexibility in Public Budgeting: A New Role for Rule Variability

Balancing Control and Flexibility in Public Budgeting: A New Role for Rule Variability