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Established date:
Listed on BookScouter since:
Books-A-Million, Inc. is a leading book retailer headquartered in Birmingham, Alabama, with over 260 stores across 32 states and the District of Columbia. It started as a small newsstand in Florence, Alabama, in 1917 and has grown to become the second-largest bookseller in the country. It also operates a book wholesale and distribution subsidiary called American Wholesale Book Company and a few other ventures. Books-A-Million stores offer a wide range of products and services for book lovers: books, magazines, bargain books, collectibles, toys, technology, gifts, etc. It also features "Joe Muggs" cafés, where customers can enjoy coffee and espresso drinks while browsing the shelves. Books-A-Million also hosts events, book clubs, and author signings to create a community of readers and enthusiasts.
Shipping Information
All orders have a 24-48 business hour processing time, including Next-Day Air shipments. This does not include weekend days or holidays. Standard Shipping 3 to 5 business days Express Shipping 2 to 3 business days Next-Day Air Shipping 1 to 2 business days Shipping fees apply accordingly.
Note: We calculate the star rating based on the reviews and scores the vendor has received over the last 2 years.
Trust Check Passed (April 12, 2024)
No recent complaints received by BookScouter for this store
Current positive reviews found on third-party review sites
Responded within 24 hours to customer service inquiry

Books-A-Million Reviews

Jul 10, 2023

Comment: I've ordered from here twice and not a single problem has happened

Jul 10, 2023

Comment: Have ordered multiple times from Books-A-Million and I continue to receive outstanding service from this company! I highly recommend.

Jul 10, 2023

Comment: Took forever for the books to even get shipped, despite the claim of 3-5 day delivery (which wasn't free even)...Terrible customer service, they never really answer a question just quote the company line and link their email to a different website like, you don't even know who you work for? Unbelievable.

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Books-A-Million Contact Info
402 Industrial Lane, Birmingham, AL 35211, USA
(800) 201-3550
Books-A-Million logo