Ziffit by World of Books

Ziffit by World of Books logo
(52)
Established date:
2010
Listed on BookScouter since:
2020
Min buyback order:
$7.5
Ziffit allows you to sell your unwanted books, CDs, DVDs, and games online and get paid by bank transfer or PayPal. “We believe that no book should only be read once, or have a single owner; this forms the basis of everything we do.” They offer free shipping, a 25-day return policy, and a price match guarantee. You can sell items from any genre, such as fiction, non-fiction, biography, etc. Being a member of the World of Books Group (together with Wob and Shopiago), Ziffit is a 100% circular economy that resells, donates, or recycles the items it buys.
Note: We calculate the star rating based on the reviews and scores the vendor has received over the last 2 years.
Trust Check Passed (July 21, 2024)
No recent complaints received by BookScouter for this store
Current positive reviews found on third-party review sites
Responded within 24 hours to customer service inquiry
Ziffit by World of Books Buyback Details
Payment Information
Ziffit will aim to process your order as soon as possible, usually within 3 days after its delivery. Your chosen payment method will determine how quickly you receive your payment after processing is complete. Bank Transfer (ACH) will take up to 5 business days after processing to be issued. PayPal payments will be issued within 3 business days after the order has been processed.
•   ACH
•   PayPal
Shipping Information
Ziffit provides a FedEx pre-paid shipping label.

Ziffit by World of Books Reviews

Jul 22, 2024

Comment: Beware of the clowns. Worst yet, thieves. Out of 10 books sent to them between April and July, all of them at least in good condition, 4 have been rejected without even sharing an image of the supposed defect/damage, or any reason whatsoever. Keep in mind that according to their ridiculous terms and conditions, a book becomes their possession the moment they receive it, so they will not return any rejected book and it will just be a net loss for you. Someone should start a class action against them.

Jul 08, 2024

Comment: Seller, beware. Just completed my first sell back to this company, and item (like new hardcover fiction) was rejected due to “writing inside book”. The writing consists of a short personal inscription, signed by author on the title page. In my ten plus years of trading books, this is the most stringent inspection I’ve ever experienced. Upon complaining directly to the company, they were dismissive of my concerns. As noted, this was my first experience with this vendor and will definitely get the last.

Jun 05, 2024

Comment: Does not pay. Sent in books, they got there and said “paid” as of 5/23. Never paid. Have emailed and chatted customer service a dozen times, they’ve responded 2x only to tell me to “wait longer” and/or now continue to give me an endless timeline (wait 72 more hours for their “finance department” to look into it, etc.) with no resolution. Very obviously a scam. Apple iPhone App Store reviews are very poor, and TrustPilot REAL reviews are clear & consistent: it’s a scam (they have lots of obvious bot reviews).

Jan 26, 2024

Comment: Incorrect book sent. Would not refund unless customer pays for book to be sent back. Weird company

Sep 17, 2023

Comment: Good and fair company. Easy to work with.

Apr 12, 2023

Comment: When they received the books, they rejected several as having the incorrect ISBN. When I insisted they re-check it was confirmed that they were indeed the correct ISBNs. The fact that they incorrectly rejected so many books for this reason did not give a good impression on basic competency. But what really bothered me is that they rejected books that were in good condition because they weren't in pristine condition - and they threw them away without giving the option of returning or donating them. This was really upsetting because they threw away a perfectly good book. At the very least, most other places will recycle them. But this company decided waste would be the better way to go. What's the point of this service if they're just going to throw books away?

Mar 14, 2023

Comment: They don't accept books that are in brand new condition. Drivers don't show up for collections. Have to chase them for collections. Customer service is VERY RUDE and unhelpful. I gave them multiple changes and they were very difficult to deal with each time. Do not recommend this company.

Mar 12, 2023

Comment: Actually pretty great. Wish they might pay a wee bit more for the titles I own but seemingly honest and pretty quick with payment. Having dealt with 10 vendors on Bookscouter (as well as two others not listed), I have been quite happy with Ziffit regarding the 28 or so shipments I have sent. This is over the time period from mid 2021 to March 2023 to date. Any minor issues have had a prompt response from customer service and resolved. I have learned from unhappy experience with another vendor prominent on Bookscouter, to ALWAYS photograph the book covers AND ISBN codes prior to packing. They have an extremely nasty habit of downgrading even new books. This way if there is an error on the vendor end, you have some kind of proof to show that it was the correct ISBN and (at least the covers) show quality of the book. Won't share the company name, but they a human cartoon logo that reminds one of the kid that always got Melvins in school. All said I intend to continue selling to Ziffit so long as they keep up the current standards.

Sep 27, 2022

Comment: ALWAYS ON TIME!

Mar 18, 2022

Comment: DO NOT use this vendor!! I read reviews prior to using them and saw a review that said that they rejected someone's book that was in good condition and did not return their book and thought maybe it was just one person's bad experience. I sent them 9 books. Most of the books they only gave me 50 cents to a $1.50 for. I was willing to sell them to them anyway because I had one book that was worth $70 (by several company's quotes) and they would take most of my books. I should have received $90. They claimed my book that I used for one semester and had bought online for $84 in good used condition was not resalable. They only gave me $20 for the remaining books. The same day I received the rejection notice, I sent in a request to have it returned to me and even offered to send a postage paid label for return. They claimed to have already recycled it. I am absolutely sure they are selling my book and essentially have stolen from me!

Please let us know about your experience with Ziffit by World of Books
Ziffit by World of Books Contact Info
Address:
900 Knell Road, Dock 15, Montgomery, IL 60538, USA
Ziffit by World of Books logo