TextbookManiac.com buys college textbooks and other types of books. When you sell books to us, you get the best prices available online.
4003 Holmes Ave. NW
Huntsville, AL 35816-4121
|Jun 2017||Excellent customer service. Great price paid for my books. I will use them again. Thanks Textbook Maniac!|
I've only sold them a handful of books, but I haven't had any issues. Paypal payments have been received in a timely fashion.
Like the vast majority of buyback companies, they aren't going to pay full value for damaged books (especially water damage). Check your books thoroughly before you send them to avoid surprises.
Once my payment was received via check, I went to deposit it in the bank. Imagine my surprise when it came back as a fraud check. Needless to say that I am extremely angry. I want my payment.
TextbookManiac Response: It wasn't that it was fraudulent, we print our checks and occasionally banks equipment will not be able to read the check. If the bank had the ability to contact us to verify check, they could have processed it manually. I do apologize for the issues and hope we were able to ultimately resolve the issues.
I didn't have great experience with this buyer. After having received my book, someone from customer service sent me an email stating they could not purchase the book for what I was originally offered, because of "water damage". Other reviewers have also stated that they have used this excuse to pay less than originally offered as well. My book was in good condition according to the checklist provided on Textbook Maniac's website. I received payment quickly through PayPal, but into an account under my sister's name. I've definitely had better experiences.
TextbookManiac Response: We did have to deduct from the order because there was water wrinkling on several pages. We will always send pics upon request to show the damage. Also, we paid the paypal that was listed on the order which was under his sister's name. We only pay to what account is listed for us to pay.
|May 2017||Paid super fast|
|May 2017||I sold my books to 3 different companies and shipped them all out on the same day. This company was fastest to pay me and paid the exact amount they estimated on the site. I would definitely sell to them again!|
its been 9 days since i shipped my books and they just updated my order history to "received" yet my books got there three days after i shipped.. the other companies that i have sold to have given me my full money in a week or less i am very disappointed this is my honest first impression.
TextbookManiac Response: The book was delivered on April 27th. We issued payment on May 1st. It took us 2 days to process and issue payment. It can take up to 5 business days to process and issue payment.
|Apr 2017||This company is very honest and doesn't rip of the seller!|
|Apr 2017||I had some difficulties but at the end i received the money i would recommend textbookmaniac it had a better deal than other websites :)|
|Apr 2017||I had a positive experience with TextbookManiac. I received the full price I was quoted. Payment was received 12 days after I shipped my books.|
|Dec 2016||I highly recommend this company... the do not waste your time and payment is received in a timely fashion.|
|Nov 2016||Tried for 1st time. Payment settled very fast.|
This is my first time using TextbookManiac.
I just want to say the payment was really fast.
|Oct 2016||I have had excellent customer service from this website. Once I accidently sent the wrong books to them and they offered to buy the books received or they would have sent them back to me at their cost. My mistake and they were nice enough to make it better for me. I have had no trouble from them and will always send my books to textbookmaniac.com!|
I have been doing business with Textbook Maniac for about 2 years now and have sent them more than 100 buyback orders. Out of the companies I deal with, they are one of my favorite two.
I see some complaints on here about people who received less money for water-damaged books. To be clear, most companies will pay you NOTHING if they receive a water-damaged book. Textbook Maniac is one of the most understanding companies I know of when it comes to less-than-perfect books, and they deserve appreciation for that.
I highly recommend Textbook Maniac.
|Sep 2016||I have been selling books to TBM since February, 2014, on a weekly basis. I have had very few problems; most, we have been able to work out. In this business, that is saying a lot. They are one of my most dependable book buying sites and they are pretty easy to work with. I will continue to do business with them.|
|Sep 2016||This was one of my first experiences with Textbook Maniac. Overall I was really pleased with their prompt service. I had mistakenly sent a book with water wrinkling and they immediately texted me to make me aware of it and offered to buy the book at a lesser but still very reasonable price. Most book buyers don't do that. They just deduct the book from the offer and you never hear why. I will definitely continue to sell book to them.|
|Sep 2016||Good company to deal with.|
|Aug 2016||Amazing service. Fast and free postage. Instant payment on receiving books. Full amount quoted paid. Would love to do business with you again. Keep up the great work!!!|
|Mar 2016||This vendor was great and gave me a good price for my books. Upon receipt of my books, they paid promptly with a check in the mail for the full amount quoted. I tried to leave feedback a month ago, after my transaction with this vendor was completed, but the feedback site was not working properly. I would definitely use this vendor again.|
|Dec 2015||I didn't have any issues with TextbookManiac other then the fact that they are slower then some of the other vendors at processing the orders. They sent me the full quoted value for my book. I will definitely continue using them as long as the buyback prices are right.|
Like a previous reviewer, I also experienced the vendor's "water damage" excuse and received less than 50% of the quoted buyback price. The textbook had nearly imperceptible wrinkling on a few pages, and otherwise was in like-new condition. Before this vendor, I have never had an experience where the vendor did not pay the quoted price. This was my first experience with this vendor, and I will NOT do business with them again.
TextbookManiac Response: It was not "imperceptible" wrinkling. It was significant enough that it was immediately noticeable. We have difficulty reselling damaged books and cannot pay the full quoted price for books that arrive in damaged condition. We also offer to ship any book back to a customer for free.
|Oct 2015||I have never had a bad experience. Sold many books and have always been paid in a timely fashion.|
|Sep 2015||They scammed me out of $30. Said both books were damaged when I checked both and only one was damaged. If I could give a zero I would. Sold two books, one worth $20 and one worth $50. I knew the $20 book had some damage so I told them, but they came back and said that both had damage and said they'd offer $15 for the cheap book and $25 for the expensive book. They are a complete rip off and will never send them books again!|