BlueRocketBooks

Comment: I accepted the quote for two books as a trial to test them out vs the other two I typically use(ive sent in 100's of books). BRB's website said less than 20% writing in the book (I read no more than 20 per page and per total pages in the book). It was at 10% (I take photos so I can remember). I am very experience grading books and other buyback companies & all my customers agree with my assessments. When BRB said they wouldn't send the $12 but I could have the book back for $6.95 shipping I wasn't pleased. I appealed stating where is the photo showing more than 20%? This is a $35 book I could easily sell elsewhere. They promptly offered me the $12 & I accepted thinking it was a goodwill gesture because they care about their customer's experience. NOPE. They rudely invited me to not use their service anymore. I have sold 100's of books to other wholesalers with zero issues. Blue Rocket Books gets a Big Fail in my book. Terrible service.

Comment: I usually sell books to other sites, but I had a book that Blue Rocket Books was paying the most for, by over $10 more than the other sites. Everything went very smoothly, and I received payment very quickly. I would definitely use them again!

Comment: Transaction went as expected and had no problems. I received the full amount quoted. Great to work with prompt communication.

Comment: I have sold a couple of books to Blue Rocket and had no problem.

Comment: I attempted to sell two books to them. Was quoted approximately $27 for both. They rejected both for "excessive markings". Their website says: "Books in 'good' condition will typically [have] Writing/highlighting in less than 20% of the book". I am certain that the books I sent satisfied this standard. I reached out to contest this, and they offered me half the quoted price. I then responded and stated that if they could provide an adequate explanation for their initial rejection that I would accept the 50% reduction. They stopped responding and have not paid me anything. I sent twelve books, in nearly the exact same condition, to a competitor (Textbook Rush) and was paid the full quoted amount. I would highly recommend going through them instead. Avoid BlueRocketBooks at all costs.

Comment: I had a quoted price for this book at $61.67, received PayPal deposit of only $32.06. No explanation for the downgrade. No option of returning the book. Used their email address and was rejected twice. Will be contacting them via FB. This is the worst I have been treated by ANY buyback company since 2007. Shame on them for pathetic non-communication

Comment: Seller beware! Claimed a near new condition book I sent was damaged, didn't pay me anything.

Comment: Received excellent customer service & a fair price on my buyback.

Comment: Books arrived 01.27.2022 and payment received via PayPal 02.02.2022. Swift processing and payment; I'd use again

Comment: They received the book on 01/10/2022. They sent the check on 01/18/2022. I received the check on 01/24/2022. The turnaround time is way longer than other buyback companies.