Comment: I sent them 2 copies of 9781264369058 and they claimed the books they received weren't the ones on the buyback. They then send me my books back isbn number9781265622008 which are worth more than the ones I sent them. I took me over 2 months to get my "books" back and I actually made on this deal. Company is a joke!!!

Comment: They had the highest quote and I sent them several books. Once they received the books they told me the quote was not valid and they would send the books back. It has been over 3 weeks now and they are ignoring my emails and phone calls. Bookscouter needs to vet its vendors.

Comment: This seller said my book might be a counterfeit and said it was being sent to the publisher for some indeterminate time to review. If it is a counterfeit why would it take an "indeterminate" time to determine that? Either the seller and/or the publisher could simply resell an authentic book under this premise and essentially steal a book I purchased. I won't deal with either the seller or publisher again.

Comment: Don't confuse this company with "Sellbackyourbooks". I did. Of course, I only got paid half of my quoted amount with zero explanation.

Comment: Sent over 500$ in books have not gotten a penny over 6 months now what

Comment: My order has been "under review" since Jan 9th and I have not received any money for any of the books I have sent. I would understand the one which is "under review" by the publisher but I sent in more books than just that one. Really disappointing.

Comment: I have been attempting to get a hold of someone from customer service regarding this order I have called several times and emailed your company since February 9th with no response this is unacceptable this is regarding claim that i have filed because Fedex has lost the books that was in the package!I need your help. Youre company needs to file that claim. it says on your website that you will file a claim if that happens I used the shipping label you provided. Please respond and help me

Comment: Shipped several books over the summer. Did not receive payment for the highest dollar book. Contacted them several times and was told the book had to go into review and could potentially be put in quarantine indefinitely. Checked on the book again today and got the run around. Never received payment or a good answer on where my book is located. Even asked for them to ship it back and they will not. Horrible customer service.

Comment: Really easy to use, and I love how they integrate with ScoutIQ.