SellBackYourBook

SellBackYourBook logo
(55)
Established date:
2008
Listed on BookScouter since:
2009
Min buyback order:
$7.5
SellBackYourBook is a BBB-accreditedBBB-accredited business located in Illinois, with SBYB, Inc. being its parent company. They've been providing services for selling their used books, textbooks, graphic calculators, DVDs, Video games, and other electronics since 2008. Users can get quotes for their books by entering their ISBN on the website or in the mobile app. SellBackYourBook accepts buyback orders starting from $7.50.
Note: We calculate the star rating based on the reviews and scores the vendor has received over the last 2 years.
Trust Check Passed (March 18, 2024)
No recent complaints received by BookScouter for this store
Current positive reviews found on third-party review sites
Responded within 24 hours to customer service inquiry
SellBackYourBook Buyback Details
Payment Information
Orders are usually processed within 2 business days after their arrival. Payments are issued within 2 business days after the order processing.
•   Check
•   PayPal
Shipping Information
SellBackYourBook provides FedEx and USPS pre-paid shipping labels.

SellBackYourBook Reviews

Feb 21, 2024

Comment: Over the past few months, I've used SellBackYourBook a few times to sell back books. Each time the transaction has been smooth. The packages are processed quickly once received, and the checks arrived in the mail when promised.

Feb 18, 2024

Comment: I have sold over 600 books over the past few weeks, reducing my library. SellBackYourBooks has almost always kept the price the same when they receive the books and they have paid the quickest of all the buyers.

Feb 07, 2024

Comment: I sent in two books. Received an email from SellBackYourBook saying that they sent payment to my PayPal account which I never received. I emailed them and they send said sorry for the delay, I will see my payment within 48 hours. Never received it. Seems like a scam.

Jan 11, 2024

Comment: I have never try Ziffit but it appears SBYB has been acquired by them since payment is thru them now. I think previously a few glitches but they might be getting back on track since I am still getting payments promptly same like SBYB's service so hopefully whoever brought them will continue to be the same as SBYB.

Dec 29, 2023

Comment: Unfortunately I was baited and then ripped off by "sellbackyourbook" aka "ziffit". When I first sold to them I sent them four books for their quoted price of $112. The transaction went smoothly and I was paid promptly with no problems at all. Because this went so smoothly I decided to send them more books the next go around. This time I sent 8 books total in two separate boxes. This is when they ripped the rug from under me. They ended up only paying me for 3 of 8 books. Claiming 5 of them were in such bad condition they could not offer me anything. These books however were in great condition much like the first box of books I sent them and they accepted with no problem. They went from them paying me the quoted price of about $160 to only paying $60 bucks. They also state their policy is to not return your books to you but they will "recycle" them to a third party. So you loose profit and they still gain from your loss. Luckily I hadn't sent off any of my other books to them yet or any high values books. Learn from my mistake and avoid doing business with this company if you can. I was able to find other companies to sell to, and I haven't had any issues since.

Dec 28, 2023

Comment: I really enjoy using SellBackYourBook. it's an easy to use site and the payments never take long to process once the shipments have arrived.

Dec 13, 2023

Comment: I have used SellBackYourBook for more orders than any other company but they have definitely fallen short in the last couple of months. They rejected a perfectly good book saying it was in "rough" condition. When I asked for a photo to show me the problems, I got a canned response saying "it was rejected due to their criteria" with no proof. A few orders ago when I asked for an item to be 'reviewed' it came back with payment issued. Other vendors are always able to send the photos requested. So what is really going on here?

Nov 03, 2023

Comment: If you can avoid company you should. They trash perfectly good textbooks and they also have a ridiculously low buy back rate vs other companies... alternatively, I guess they buy a book for $0.10 where other companies wont even take it so I guess I can see that. But even then they trashed two books that were only a $1 payout and still removed it from my total payout. Felt like I wasted my time.

Oct 10, 2023

Comment: As a customer who sends in volume buybacks and used to get paid expeditiously and fairly, this company has failed to maintain integrity in their business practices. They have been deducting payment for books claiming they were not in good condition without proof of damage. How does one not pay without proof? I told them - all buybacks will be photographed and documented - this way there will be no more " subjective " poor conditions in which they can basically rip you off with no accountability !

Aug 03, 2023

Comment: Gosh I hate to leave this review. I have used SellBackYourBook for more orders than any other company, so I am familiar with the way they operate. I believe they have changed management/customer service. They are really starting to pick apart the books condition. In a way they never have before. In addition, with a much longer than usual payment turnaround time I will have to start sending a good bulk to other vendors.

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SellBackYourBook Contact Info
Address:
900 Knell Rd, Dock 15, Montgomery, IL 60538, USA
Phone:
(630) 800-1491
SellBackYourBook logo