TextbookRush.com is the largest independent online bookstore and has been online since 2002. We buy over 2 million different titles.
Our quick, easy, no-hassle textbook buyback program makes it easy to get paid top dollar for your books. TextbookRush.com offers 3 payment methods - Cash, PayPal, or store credit. If you select store credit, you will receive 5% more on your buyback! Our price quotes are valid for 20 days. To maximize convenience, ship your book for free with our prepaid shipping label. Depending on the payment method you select, you will receive payment in 1-3 days after your buyback is processed by our team.
TextbookRush.com has the best prices, customer experience, and service.
|Aug 2016||TextbookRush Used to be good, but recently I've had TONS of problems. They rejected two buyback in a row for a total of four books. They said they couldn't verify the authenticity of the book, but when asked, they said was against their business practices to explain. Something's not right here. Because of this I've lost about $100. I will never sell to them again.|
|Aug 2016||I was paid what I was quoted in a timely manner.|
|Jun 2016||I have used TextbookRush without incident on a number of occasions in the past without incident. However, as it had been some time, I found myself bothered and concerned by the recent spate of negative comments they have received. Finally, I sent them a one book buy back. They passed with flying colors. Easy smooth transaction. I will continue to use them in the future, unless and or until, they give me cause not to.|
|May 2016||TextbookRush is consistently one of the best buyback companies out there. As long as you send in the correct, undamaged book, you will receive payment the same day as they receive the book. They are not always the highest payer, but the service and quick payment you receive is well worth it.|
i sold 3 books to this company textbookrush,2-22-2016 &2-11-2016 Its been a month and i still have not got paid yet they said thatBuyback State: We have received your buyback at our warehouse. It is awaiting check-in
Buyback Quote: so its not there problem. sell to a different company beside textbookRush they just reap student off. why the think i replace 200 just cuz its there mistake not mine. they are a big scam.
|Mar 2016||I bought this book, I have a receipt for my purchase, and I tried to sell it back to textbookrush after I was finished using the textbook. Now, they are holding my book, not paying me for it, and refuse to return it back to me. Only use this company if you want them to steal your books.|
|Mar 2016||Fast payback in 4 days via paypal for exactly what was quoted for the 3 books. I'm a longtime book buyer and they were great!|
|Feb 2016||Awesome! Sold three books got the cash in a week.|
|Feb 2016||They said they were unable to accept the buy back order because the book did not meet their purchasing standards. The book was like new, I had just used it once or twice, so I asked them about it; they did not give me any kind of explanation. Of course I won't be using their services ever again.|
|Feb 2016||First book I sold went great, they passed the inspection and I was paid the next day. The next buyback experience however was horrible. I sold them a brand new book, not looks brand new, but actually brand new and they rejected my buyback after already committing to the price. When I asked why they rejected my buy back they advised they did not have to give a reason. Do not use this company as apparently their guaranteed buy back amount means nothing. I found it interesting that the day after I confirmed my buy back, they dropped the buy back price on their site by $20...|
|Jan 2016||When I bought a textbook from them, I got a nice quality book, and when I sold 3 textbooks to them, I got the exact amount they quoted me into my PayPal account two weeks or so after I shipped the books. 10/10 would use again.|
|Jan 2016||Great buyback experience. I sent it and they received it within 3 days and then on the next day they checked in, processed my payment and I received it all in that day. On top of it I was given the quoted amount. Would highly recommend to all as the service was second to none.|
|Dec 2015||I mailed them 3 books and only got paid for 2 and said they did not receive the last one. All three were in the same box so don't know how that is possible. Very Shady!! Go ahead and try this company if you don't mind them stealing your books.|
Vendor recently began sending email verification's of buybacks received with literally hundreds of extra entries, almost always a book (or more) rejected, with no reason given They used to give reason, but not anymore, it seems.
Email verification's also erroneous in that many books I have never seen, let alone sold, were said to have been added, as they were not on Buyback. Total for the buyback listed above was quoted at over $300 in email, although Vendor website does show correct amount.
I have dealt with this company since I began this as a business. I have to say, I am very disappointed in the recent changes.
|Dec 2015||This isn't bad. They paid for shipping and even gave me my money back. They did not accept one of my books though because I had high-liting in the answers to questions in the review. So that was a little odd. But all in all not bad.|
|Dec 2015||I felt that I was deceived by the store. I sell 2 textbooks to the store, but they told me that the books can not be purchased ,and the books will be recycled. However, I have also sold 3 books to TextBooks.com, and they are same condition with that 2 books. Textbooks.com paid for me.|
The quickest service I've used. They emailed me when they received it, when they processed it, and when they shipped out my check. Crazy awesome service that I'll use again! Gave me what I was quoted.
PS: I wrap my books in a trash bag and pack well to make sure nothing is damaged between here and there.
|Dec 2015||Wow! Got the quote promised and very fast!! I shipped my book on a Wednesday; by the following Tuesday my book was received. Here I am, exactly a week later Wednesday night, and the quoted amount was transferred to my Paypal account!! So impressed by this company...I will definitely tell my friends. I sold my other textbook to Chegg...only hope they will be as prompt and efficient!|
|Dec 2015||TextbookRush seems to be a good company. I sent them 2 books. One of them they gave me full value for ($30) and the other they said had water damage. They took pictures of the book and it did look like it was damaged. The damaged book was only $2.25 anyways so not a big deal. I would probably use them again.|
|Dec 2015||Fast service and no issues! TextbookRush pays top dollar for SO many books!|
I will never sell to this company ever again because i had an account with them that i didn't visit for over 2 years,so when i decided to sell book to them few months ago my password didn't work so i contacted them and i was told to create a new account because the other one has been closed and i did.
but when i sold books to them which is $180.00 they told me they wont pay because i have multiple account and the manager on duty told me hes keeping the books.The second thing was that,my mom sell books too so she was in my house for a visit and did a quote using my computer,she mailed her books from NY I mailed mine from Orlando but they still refuse to pay her or me because both of us use the same computer for the quote so they saying is me.
Never again! textbook rush sucks! explaining to met what is "wet and rippling" dang i am not stupid. Maybe before you take some money from my account try to put some costumer service that I can talk to not just via email. I was charged for $35 for what? Let me explain myself. I never complain about anything and write negative comments about anybody. I am a hardworking student and trying to find a cheaper book and so I found TEXTBOOK RUSH! Biggest regret. I should look at all the complaints before renting one for myself. I was charged $35 because they received my book "dry damage" well first for all i paid for the shipping to make sure you guys receive my book right away. I mailed my book almost 2 months early before the due date to make sure I dont get charge for late fees. But now I just noticed a $35 in my bank account. The picture you took does not show ISBN, you cant even tell if it was "dry damage" No wonder why you guys charge less to students because you know somewhere down the road to charge them double the price ( smart move)... I learned my lesson and I hope you guys too. Please read all the comments before renting any books
Thank you! textbook rush sucks
|Oct 2015||I've used TextbookRush several times and always have had good service. I just sent them 3 books and received payment within six days. Very good service!|
|Oct 2015||Used Textbookrush to send back some of my college textbooks that I bought for this semester but dropped. After two days of them receiving my books they sent me my money through PayPal in less than just 8 hours. Extremely quick and fast service all within a week.|
Prior to writing my review, I thought I would go online and see what kind of reviews textbook rush was receiving. In researching their ratings on the BBB website they had a fairly high rating, a 4.2 out of 5 to be exact, researching further I found that there were 41 positive, 1 neutral and 75 negative reports, many with a common theme. Many of the unsatisfied customers claimed that they had been charged full price for books that they returned because TBR claimed the books had been "water damaged". Coincidentally, TBR recently charged me for an alleged water damaged book as well. The fact of the matter is this could not be farther from the truth. The book in question was basically returned in the same condition as received. Some additional highlighting on a few pages was included (it should be noted that previous renters had highlighted throughout the text as well) along with my name and phone # on the inside cover. As it turns out this was not an issue brought up by TBR.
In any event I find it highly suspect for a company to back charge a customer over $330.00 and not send the customer the alleged damaged book back. They claimed that the book was so badly damaged that they chose to recycle rather than return it to me. TBR also explained that this was all part of an agreement I signed when making the purchase. That being said, I researched their disclaimer, and am in agreement with much of what is laid out. Conversely it should be recognized that nowhere in this disclaimer was there an out clause that allows them to back charge without the burden of proof. Having written the contract, common law clearly dictates that the drafter of such a contract must explain such passages clearly to the consumer. At this point, one would be led to believe that my book might possibly be back in circulation getting rented out to another student.
Upon receiving this news I tried calling them, but the number given took me to a recording stating that matters are to be resolved through email. Back and forth correspondence is slow and two dimensional. Too much of what is said is lost in translation, so as a matter of principle I have taken the matter up with my credit card company, as well as the BBB.
|Oct 2015||excellent service...promptly informed me upon receiving, accepting and crediting account..accepted all books|
In general this company is okay if you are selling brand new books, but their buyback inspection is VERY subjective and not consistent with used books.
I decided to leave this feedback in response to an order that they completely messed up and will not take responsibility for their mistake. Customer service is unhelpful and borderline rude. I sent in about 10 good condition books, and 2 of the books they did not accept. One of the books had "water damage" even though the pictures they took showed no noticeable damage. The other book was an "instructor's edition" and I clearly marked that when I sold the book. Upon checking in, they did not accept it because it was a "sample edition". It was the instructor's edition of the book and they just chose to call it something else and refuse acceptance.
Then, the two books they did not accept were returned to me by fedex smartpost. According to the tracking, Fedex smartpost lost the package with the last scan showing "damaged, undeliverable". Textbookrush customer service's response was essentially sorry your loss, there is no insurance and nothing we can do...
|Oct 2015||These shysters refused to honor a buyback payment because "there were too many answers in the book." Instead of returning the text (which I would've gladly paid for the return shipping), they conveniently "recycled" it for me. Will never use them again.|
|Oct 2015||TextbookRush rejected my books, without providing any reason consistent with their published policies, claiming they may be "counterfeit". Even if they give you the highest bid, do yourself a favor and sell somewhere else. It's not worth the risk. It seems they try to take any opportunity to defraud their customers.|
|Oct 2015||This company is a rip off! They claimed the highest price on a buyback. I mailed the book right away. The book was in very good condition. I never heard from them. After sending numerous emails they said my book has water damage and they have recycled it and I would not be paid! If that were the case I should have been notified and the book sent back. There was absolutely no damage to the book when sent. DO NOT sell books back to this company!!|
|Oct 2015||I sent my pristine conditioned book to them and they said "Item received does not meet purchasing standards. Cannot be accepted" and sent it back to me. I would be very hesitant to use them again. I used another buyback service and had no problem. I looked my book up again today and they came out on top for buyback. Makes no sense and I've wasted 2 months. I possibly didn't send it right away but if they are still buying it what difference does it make? Anne Meade|
|Sep 2015||I sent two books they offered the highest buyback on and was paid the quoted amount via PayPal within four days of receiving them.|
|Sep 2015||I contacted textbookrush before selling my book on using the isbn on the back of the book or inside the book. They said to use the isbn located inside the copyright page since there was two isbns which I did and once they received my book said I used the wrong isbn and refused to pay what they quoted. The customer service kept repeating the same thing over and over it was not personal at all and they should of paid out the buyback price since they made the mistake. Instead they are shipping my book back which I appreciate but now I have to wait more time sending it to another company when they made the mistake. If you're looking to sell books I'd personally recommend Chegg they've been the best to me.|
Don't use Textbookrush. I was given a lab manual with the answers written in it and didn't think anything of it because I barely used it after the first test. I returned the lab manual and the textbook, and was informed that neither of them would be accepted because of damages. The lab manual was deemed damaged from the writing in it that wasn't from me, and the textbook was deemed to have water damage-- something that I did not do because I never had the textbook near water. I am now being charged the exorbitant amount of $151 for these two books that I sent back because of damages.
So ask yourself, is renting two books that weren't in excellent condition from the start worth $151?? If my books were so scrutinized, WHY did I receive the marked in lab manual in the first place. It's all a bit ridiculous if you ask me.
|Aug 2015||These guys are rip-off artists. I sent them a book in like-new pristine condition, and they sent me an email with pictures of a torn-up book with chunks of pages missing and said they won't pay me anything because of condition. I told them that was NOT the book I sent, but they have nothing else to say but, "We apologize but that was the item received in your package with the other items. Sincerely, Christina." LYING THIEVES!!!|
|Aug 2015||This is the absolute worst company. There is no one who is good with Customer service at all. I bought a few books from textbookrush, used of course, they came to me with some highlights and a few creases and tears. The books were eligible for buy back so I sent them in. I received an email that the books are too damaged to take back, even though that's how they came to me, and that they would be recycled and I would recieve no payment. I tried to get in contact with them and they said I have to send in $3.99 each to get back each book they didn't buy. So basically I'd have to buy MY books back again. Unless you want scammed don't buy or sell back to them. When they say they recycle books, they probably just take and use them as rentals or sell as used books, because the books that I did recieve we in very poor quality, apparently so poor they wouldn't buy back their product. If I could give negative stars I would!|
|Aug 2015||They pay the most for textbooks out of all the other buyback services. They pay quickly as well too.|
|Aug 2015||I had several new textbooks for sale and sent them to Textbook Rush for 3 reasons: their price was the highest, reviews seemed ok, and they seemed to offer a very fast turnaround. Unfortunately I had to place several calls because the books were delivered but nothing was being done to complete my transaction. It took forever -- and a lot if perseverance on my part to finally get payment made. Although I received payment in full it was far to much trouble to deal with them.|
|Aug 2015||I was a little hesitant to use Textbookrush even if they had pretty high ratings. I sent them four books, valued a little over 100 dollars. It took a while for them to receive the shipment, but once they did, they credited my Paypal account about a day after sending me a verification e-mail. Overall, nice service.|
|Aug 2015||I just used this company for the first time. They paid the price quoted for my books, and I received payment in the mail only 4 days after the books were checked in. Would use this company again!|
|Aug 2015||Please do not buy from this company. The reviews have to be fake because it takes forever to ship and I was waiting for a week for my book and when I called they said they will send be my tracking number in an email. I got the email and it said they cancelled my order after waiting so long. Don't buy here please if you need your book immediately.|
I give this company 2 stars because so far my experience with them has been good until this last order....
I had 4 instructors edition books that I wanted to send in to textbook rush. I had not sent in instructors editions before and read about the annotated instructors editions on their website. From their description it looked like I had the annotated version (all answers included). From the information on their website it looked like they accepted annotated versions of the book so I called for clarification on how I would be paid for the annotated instructors edition. The guy I talked to said that they would be considered to be the same as instructors editions and to make sure that I picked the instructors edition option when I send in my order. My order was not paid when it was checked in stating "ANNOTATED EDITION-- The book that was received is the annotated edition of this book and cannot be accepted".
When I called them to discuss this I asked for clarification on what is considered an annotated vs. instructors edition and the second person I talked to never gave me a straight answer, also telling me at one point that the annotated edition is an instructors edition as well.
In the end they sent them back but I will not be sending in any more instructors editions to this company. I cannot return these books now and will be out $160 for a while until I can sell them myself. Please put a clearer definition on your website or inform your employees to your buying practices or you will be losing customers and other sale opportunities. I feel as though I cannot trust the information given by your companies representatives.
|Jul 2015||Awesome experience. Free shipping, quick acknowledgement and payment once book was received. Got payment via PayPal with no fees. They gave me quoted price. No problems at all. Very Happy!!|
Very satisfied! The prepaid shipping was a good incentive. From the time I shipped the books out to the time I received the check was only 10 days!
10/10 would do business again with them!
|Jun 2015||Very fast payment after my item is received. Got the quoted price.|
|Jun 2015||Excellent! Easy process and fast payment.|
|Jun 2015||Everything went quickly and smoothly for me and with light but normal wear such as highlighting there were no issues on getting the full price.|
|May 2015||I have used them multiple times, Every single order has been smooth transaction, always paid via paypal what I was quoted, and customer service has been good as well. Always pays top dollar in comparison to others, will continue to use, highly recommend!!|
|Apr 2015||Super fast processing and payment on buyback. Smooth transaction. Highly recommended.|
|Mar 2015||Definitely the quickest to send a check compared to the 4 or 5 other book buyers I've used in the past. Always pays the full amount. Plus, I love how they send e-mails confirming receipt of the books, and then again when the books are checked in. Would highly recommend this company.|
|Feb 2015||Very fast payment. Received the quoted price. Was notified by email when my items were received and the payment was processed. Very positive experience!|
|Jan 2015||Didn't have any problems with the buyback as I got full value which I was quoted. I did take like 1 week to arrive to the warehouse processing and it took about 1 week for payment to arrive. Aside from that, had a good experience with them and will likely do business again with them in near future.|
|Jan 2015||I don't usually send reviews, and people generally only go out of their way to file complaints rather than give positive feedback. I used Textbookrush.com, I shipped the books on 1/13/15, they arrived on 1/20, processed my order 1/21, and deposited in my Paypal on 1/22. I'm in Alaska, too, so delivery is a little longer, still not bad. They surprised me with $5 bonus for selling three or more books, and paid my shipping through Fedex for free! I was given exactly as I was quoted!!! I also dealt with customer service by phone and live chat to find out the status of my order, and both were simple.|
|Jan 2015||Was quoted 31 Dec, book was received 8 Jan, received check a day or two later. Received check in the exact amount quoted.|
|Jan 2015||TextbookRush is my favorite place to sell books. They're usually at or near the top of the buyback price list and they're very fast. No issues so far!|
|Jan 2015||Immediate payment. True professionals. Trustworthy buyer.|
I have had some bad experiences with other buy back book vendors, but TextbookRush was GREAT. Communication was excellent and I received FULL payment within a week of shipping my books to TextbookRush!!!
I HIGHLY recommend TextbookRush and definitely will use them again.
Thank you TextbookRush for a pleasant book selling transaction. You are truly "best in class" in the book buyback business.
I absolutely loved my experience with this company. I was kind of nervous because I never used them before, but I needed actual cash and not what Amazon provides. They also gave better prices overall, or at least comparable, to Amazon. My books were received and processed quickly. I got 3 emails in one day about them processing my books, which was nice.
I have read reviews on here and I literally laugh. You have had to have something seriously screwed up with your books for them not to accept them. I had one with ALL kinds of highlighted pages (I'm a law student) and two that had curled in corners. The other one was a used text book in relatively okay condition, the cover was starting to fade and had HUGE "Used" textbook stickers. Actually 3 of my 5 were 3 timed cycled used books at least. So, either these people are lying and down playing the damage on their books or something because I promise you mine weren't in the 100% best condition and I received full quoted price.
I am and will use this company in the future.
Their customer service if you do call was very pleasant and straight to the point. I did not email them because I felt my question was better asked if I called because I was confirming an email address for paypal.
|Jan 2015||Shipped book and phone on 12/26/14 and the money was in my PayPal account on 12/31/14! Great communication all the way. HIGHLY recommend!|
|Jan 2015||I purchased book 3 month ago on 9/12/2014 and didn't have a chance to use it until now 12/20-2014. It's a alternative book and I understand from description that it could be different from original publisher, but it is nowhere on their site states that it would be much worse quality than original. The pages are very very thin and you can see throw them and it's ok, but when pages just start falling off is not ok.|
|Dec 2014||I also sell my textbooks to this company. Great experience!|
|Dec 2014||Yet Another Great Transaction!!! Shipped on Saturday 12/20, and was paid on Wednesday 12/24.... Was Paid FULL Quoted Amount... I'm definitely gonna stick with these guys... They Are Awesome!!! Highly Recommend!!!!|
|Dec 2014||The best around|
Great Transaction... Great Service!!!!
12/12/14 (11:12 am) -- Received Quote and Shipping Label.
12/13/14 (10:30 am) -- Hand packaged Books off to FedEx Driver.
12/16/14 (12:09 pm) -- Received email that my books had been received.
12/16/14 (1:14 pm) -- Received email that my books had been checked in.
12/16/14 (4:02 pm) -- Received email that my payment had been processed.
12/16/14 (4:08 pm) -- Received email that my payment had been sent.
So, will I use these guys again, "I THINK SO!!!"
|Dec 2014||could not be more pleased. Sent them a large box of 20 books and had full payment in my paypal account 5 days After I shipped it. 5DAYS. !!! WOW. This has happened a dozen times with shipments I've sent off to them.|
|Nov 2014||Fantastic experience. I did not have any problems . Everything was perfect !|