Moola4Books™ is an online book buying service owned and operated by Avenue Book & Co., located in Fort Wayne Indiana.
BookScouter strongly recommends against doing business with Moola4Books.com due to the excessive number and nature of complaints reported on this site. The complaints received on BookScouter.com are consistent with other organizations including their D- rating at the BBB
If you are having trouble getting paid for books that you have sent to the company, you may consider filing a complaint with the Indiana Attorney General's office
MOOLA 4 BOOKS
2905 Reynolds Street
Fort Wayne, IN 46803
Moola4Books is a registered trademark of Surplus Town, LLC
|Jul 2013||If it were possible I'd give this company no stars. This is a major scam!|
|May 2013||I should have reviewed this site before I attempted to do business with this company. If anyone received payment, it is quite obvious to any intelligent person that it is absolutely luck. This company lacks business integrity. I recieved an email validating the acceptable condition of my books, and informing me that payment would be made. I have made several attempts to reach them. The first email was answered and I was told that someone would get back to me regarding the payment. Since then, I have not even received the courtesy of a response. I am going to file a complaint with the Indiana Attorney's office.|
i have done well into the tens of thousand withthis company over the years with-out failure they have paid on time and have been very helpfull in regards to addressing any issues. I can't be luck perhaps the books you sent were of poor quality or ere not represented properly. i don't know.
I wish you all the best.
a e. cougill
I scored a 1 star because there was no 0 available. Moola Books has received my books in October 5,2012.I still haven't received a dime. I have sent emails tried calling and nothing...Do Not use this company. If I didn't need the cash I would ofgave my books to the Good Wheel at least the money would of went for a good cause.Don't buy a thing from Moola Books make them go bankrupt ..Let them see how it feels to wait for a check that never comes..
|Jan 2013||I gave 1 star because it won't let you leave 0. Sent books in April 2012. Now Jan. 14, 2013. NOTHING and they do not respond to emails and took the customer service number off their Web site. DO NOT USE!|
|Jan 2013||NEVER PAID! Not once.|
|Dec 2012||I chose to send books to moola4books despite the poor ratings here, because I had done business with them before without incident. BUT, something has definitely changed there, I sent books in July and haven't received payment. Nobody answers their phones or responds to online help.|
|Dec 2012||Moola4books owes me over $1300. I filed a complaint with the BBB, and they were unable to get a response. I have now filed a complaint with the attorney general. I don't know what can be done, but if anyone else is owed money, he or she may want to file a complaint as well. I think the company is still in business but is not accepting any new customers on their website. I am not sure if they are selling books on their other website, Avenue Books & Co. I think it is a real shame if this company makes a profit from those of us that were duped. Please file a complaint as it may help us get our money.|
|Nov 2012||I sent books once, got a check after a few followup emails and finally a call. The person with whom I spoke acted as if it was an unusual oversight so I sent another box of books a few months later. So far, since Sept 20 when I sent the books, I have sent probably 20 emails and left 10 or more voicemail messages. No response at all. None, zip, nada. Not even "Forget it, we are not going to give you anything."|
|Oct 2012||Sent books on September 13, 2012 (order No. 64591) never received check. Sent 2 e-mails and got NO RESPONSE.|
|Oct 2012||I sent 4 orders on May 22nd and still have not received one of them - the others I practically had to beg for my money and it took over two months on them and they do not answer e-mails or answer their phone. I will NEVER send any books to them and do not understand why they keep taking them if they cannot pay people.....|
|Oct 2012||that last comment is bunk, they haven't treated anyone right since they started business|
|Sep 2012||I want to thank Moola4books.com for their prompt attention when there was any questions on my order.|
|Sep 2012||My story of dealing with Moola is very long from first complaining and having all my orders rejected (I then paid for their return and sold them with no problem elsewhere). And then trusting the company again until they owed me over $1,250.00. I sent a kind note and was promptly apologized to by a very kind secretary and was send 45 checks in the mail, a little over $1,000. They still owe me about $400 and will not respond to inquirys and emails. Please avoid this company. I am happy I did get something for my effort, but please save yourself the difficulties of dealing with a company who obviously not able to manage their business properly. If you haven't lost yet, I am sure you will.|
|Sep 2012||DO NOT USE MOOLA4BOOKS!!! It is a scam! They just want your books, once they have your books they do not give you the money for them. I have been waiting over 100 days for a check for over $100, and I found out its not going to come if I do not do something about it sooner or later. I would NEVER use this site again, its absurd of how long of a wait I have been waiting. They WILL NOT answer any email or phone calls even though I told them in the email I am getting authorities involved in this case if they do not refund my money or books. So I just filed a complaint to the Indiana BBB hopefully they can do something about that!|
|Aug 2012||Do not deal with this company. They do not answer emails or phone calls. We finally got our money after we filed a complaint with the Better Business Bureau of Indiana. We also filed a complaint with the attorney general. We got our money right away after Moola was contacted by the BBB.|
|Aug 2012||Sold 158.00 worth of books. Customer service agreed they arrived 6/25...so does post office. So far, 8/22/2012, no response or payment. I filed complaint with the postal inspectors for mail fraud, as package was delivered by post office, better business bureau of Fort Wayne, and with their internet hosting service, as the website still offers to buy books.|
I'm simply tired of waiting to get paid for my books. I emailed the company several times with delivery confirmation information included that showed when my books were received at their company. That finally got their attention and they marked them to be paid over 30 days ago and still nothing. I just don't understand how a company can still be in business with POOR customer service. I'm guessing that I'll be contacting the Better Business Bureau in Indiana to see if they can assist me with some answers.
|Aug 2012||DO NOT DEAL WITH THIS COMPANY!!! I have sellbacks from February that have not been paid. Multiple contacts, no replies to emails, voicemails, etc. I contacted the Indiana Attorney General's office and the Better Business Bureau and filed complaints with both. Contact their local company, Avenue Book & Company, Fort Wayne, Indiana (at least they answer their phone).|
|Aug 2012||They still have two of my orders and are yet to respond to emails and phone calls. They pay well for books, but very bad customer service.|
|Aug 2012||I would not recommend using this company. I had 60+ orders from January through May that were not paid. After numerous promises to pay and still no checks I finally filed a complaint with the Indiana BBB. Luckily for me they promptly paid after the complaint as filed. Trust me, the extra couple of bucks per book is not worth the hassle.|
|Aug 2012||They have had my order for almost a month, and it is still listed as "pending" The phone number they provide is a joke, no one ever answers, and no one calls back if you leave a message. Which makes it the same as the email option, which no one ever replies to either. They have my books (unless they have already sold them), and they clearly have no intention of sending my money. Honestly, Bookscouter needs to remove them from this site.|