CKY Books
Located in the beautiful horse country of Kentucky, CKY Books is headquartered in Nicholasville, KY. We have been a trusted name in online books since 2004. We have thousands of satisfied customers. We are committed to providing you the highest quality service and convenience. We provide the following benefits to our customers:
- Payments within 24 hours
- Excellent customer service
- Easy to use website
- Excellent communication throughout the entire process
Books sent must meet certain condition requirements please see our Book Selling Condition Guidelines
Rating:
Features:
- Pays via PayPal
- Pays via Check
- Vendor Pays Shipping
- Provides Shipping Label
http://www.ckybooks.com/
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| Rating | Date | Comments |
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Jun 2010 | Of all the companies dealt with, CKY is a consistent favorite. Only bad was price quoted on a book was a computer mistake and not honored, which is not good business practice, but the book was returned quickly. |
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May 2010 | Fast payment, courteous emails, processing was quick. Completely satisfied with my last shipment. |
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May 2010 | I am in the process of moving 3,000 miles away and am selling all of my books to the highest bidder. CKY received a couple of boxes from me, one which was received, processed, and paid very quickly. The other box was AWOL, so I sent them an email asking (politely) what the status was. I got an email back within a few hours asking for my Delivery Confirmation # (buy it, I promise it's 75 cents well spent). The next day, he had located it, pushed it to the front of the line, had it processed, and a check has been sent. Meanwhile, I've already received the check for the first one. Sure, there was a minor mix-up and my box ended up on the wrong cart, but it was handled very professionally and quickly. I'll use them again if I ever have more books to sell! |
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Feb 2010 | I wouldn't use them. I sent a book in with 4 discs in the back of the book. They were never used. They state one of the discs were missing and paid me half of what they stated they were going to pay. I heard they have done this to a other people too. |
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Feb 2010 | CKY Books paid for my buyback offer promptly (10 days) and honored all of its price quotes. I wasn't thrilled with the PayPal fee I had to pay -- other textbook buyback companies absorb such costs -- but they do offer to pay by check as well. I also appreciate that CKY Books has a minimum buyback requirement of $8 (or 5 books), much lower than other textbook buyback companies (where sellers must sell anywhere from $10 to $15 worth of books per package). That said, I've noticed some of their buyback offers can be a bit low -- still, if you find a good deal from CKY for a book, they can be trusted to honor it. |
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Feb 2010 | CKY Books was actually a pretty decent website to deal with. I sent them a large box of textbooks, as well as like new workbooks. They received them within a week and let me know via e-mail. They did not pay me for one of the textbooks that was in mint new condition, as they said it was an uncorrected reading proof. I have no idea where they came up with that, as I don't believe it was. There wasn't anything clearly stating so on the book. I was rather upset about that, because I would've rather kept it in that case. Other than that, they were honest on the other hand, because I accidentally threw in an extra workbook. They quoted me a price for one, yet I accidentally threw in another of the same one. They actually paid me for that one as well. Overall, I had a nice experience and they paid all of the PayPal fees. They weren't too picky either. |
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Feb 2010 | Don't use them. I sent them two books in a perfect condition and in return, I almost got nothing back. Their misc. charges were about the same as what they offered for the books. |
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Feb 2010 | Fast and paid in full. |
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Feb 2010 | just used them for the first time. send in two separate orders a few days apart. very satisfied. one book wasn't accepted but that was my fault. orders arrived VERY quickly, was notified when they were received and paid via email. the downside is the minimum order is $8, but I will use them again! PS, prices can change from day to day. I waited a few days before sending back a few books and the prices had gone UP a few dollars per book. |
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Feb 2010 | I've sold books to CKY several times and never had any problems. They have always paid exactly what was quoted and they send out a check promptly. |
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Feb 2010 | I mailed book sales to four vendors, each selected from this site, simultaneously. CKY took longer than all of the other three by far. Everyone else paid, as agreed, no problems, and in fact I already had received checks from the others when CKY suddenly discovers one of my books is "damaged". Another has "too much highlighting"... I doubt both, but I am absolutely certain nothing was wrong with the one they claimed had a "missing cover". Either they're lying, or they damaged it during the weird 2 weeks I didn't hear from them. DO NOT USE CKY = rip-off I suspect some of the positive ratings on here are from CKY employees. |
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Nov 2009 | I sent them a children's book and they returned it, without notice, saying they had accidentally over-quoted. I believe they should have honored the price they offered. |
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Nov 2009 | Very fast response and payment through Paypal. They did not pay for 2 of the books I sent, which I find understandable for 1 of the books. The other was in nearly mint condition and they claimed it had water damage. I can only assume this happened during shipping and will give them the benefit of the doubt as they have good reviews. Pack your boxes well. |
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Nov 2009 | Excellent as always. Fast payment. Great communication. Anytime I have a question I usually get an email response within an hour. This is my favorite site. |
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Nov 2009 | Very poor service and difficult to deal with. I would highly recommend avoiding this place.... |
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Nov 2009 | I also had a recent order arrive in a postal box. Apparently our box was destroyed in shipment. 11 of the 12 books shipped were lost by USPS. We ship to CKY on a regular basis and know this is NOT a standard occurence for them. Todd has been instrumental in assisting us in any issues we've had and has outstanding follow-up. Few companies come close to their customer support and smoothness of transactions. |
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Oct 2009 | This is the second time I've sold books to CKY. Unfortunately, the book box that I sent was damaged in transit and arrived at CKY three books short, after being taped back together by the postal service. However, the CKY account manager emailed me a detailed explanation of what happened, including the insurance information and a url link that I needed to get reimbursed for the missing books (since the original offer amounted to a little over $100.00, I had purchased insurance). For the 14 books that did arrive, CKY got a check out to me immediately for the full amount of the original offer, as they did the first time I used them (see my previous feedback from August 2009 below). The only other bookbuyer I've had equally good luck working with is WeBuyYourBooks. Curiously, I just noticed a three-star feedback left in August 2009, in which the rater states "I've had much better success with several other online bookbuyers," but he/she can't seem to remember which ones. Go figure. |
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Oct 2009 | I must say CKY Books is one of the most honest businesses that I have ever dealt with. After selling my books and shipping them, I received an email of an adjustment on one of my items for a problem. (Torn Page). I was a little miffed that they rejected one of my books but the same email went on to explain that while they were docking me $1.37 for that book, they would be increasing my payment by $100.00 to reimburse me for cash that was found by one of their inspectors in another of my books. I was totally unaware that I had placed money in the back of the book, but was very pleased to find that there are still companies operating that value honesty and integrity. I can highly recommend this company. |
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Sep 2009 | Another smooth transaction. 2 books were not paid for but were Teachers Editions so it was my bad. They clearly state books that are not acceptable in guidelines and I didn't notice it. Only one suggestion: there should be some way of having specific ISBNs deleted from buy database... |
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Sep 2009 | I had various books collecting dust on my bookshelf from many years of going to college part time. They offered me the most $ for older text and more recent texts. I placed a book buyback order on Sept 11th. I received a conf. email on the order immediately and a free shipping label for shipping via USPS media mail. The books were recv'd and I was issued a payment via paypall on Sept 21st. Great to deal with. A+ |
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Sep 2009 | I was quite pleased with CKY Books. They let me know by email as soon as my textbook was received/processed, and the check (for the full amount I was quoted) quickly arrived in the mail. |
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Sep 2009 | Relatively good to sell back to...most of the time. One buyback shipment/payment was "misplaced" to use their phrase. However, payment was immediately made once the situation was brought to their attention. One troublesome trend- their rejected book(s) tend to be the most valuable in the box and their comments typically point to the spine. Beware. |
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Aug 2009 | They have an efficient operation, but they also arbitrarily withhold payment for books shipped to them. For instance, they refused to pay for some books on the grounds that the books had a broken backs. Odd: these were small paperbacks (whose back would consequently be difficult to break), read by someone who never leaves books sitting open (especially not face-down). They had been treated no differently from the books for which they did issue payment. Of course, they offered to ship them back--if I would pay the return postage. But, with such inexpensive books, what is the point of that? I've had much better success with several other online bookbuyers. |
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Aug 2009 | I was discounted on my quote with a shipping adjustment, no real explanation, I had to go asking why. (this is the reason for 4 stars and not 5, if they would have explained the problem I would have given 5 stars) I would recommend that anyone sending anything using their prepaid label make sure the box is as plain as it can be so there are no issues with adjustments. I will consider them in the future, although I will more than likely use my own shipping service. |
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Aug 2009 | I sold 12 used books to CKY for a total of $51.98. In less than two weeks, I received a check for the full amount. It would be helpful if CKY provided email notification that their offer had been processed (as Textbooksrus and Bookbyte both do). It would also be helpful if they covered delivery confirmation on their end; while the detailed and helpful CKY web site instructions suggest that sellers purchase delivery confirmation, I learned at the post office that senders cannot do this with prepaid media mail. However, I have no problem giving CKY five stars. They covered the shipping and they got a check back to me fast for the full amount of their offer ... and those are the essential components of the bottom line. |
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Jul 2009 | I would take a few cents less on each transaction for the ease of dealing with CKY. They're wonderful, fast pay, receptive to questions....great company. |
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Apr 2009 | After months and months of using bookscouter.com (Thanks Brandon). I have now used 29 sites on the list at least once. I have used several of them many times. There are many "good" sites. There are also some sites that should not even be allowed operate a business. I however have found that for me CKY Books and Cash4Books are the two standouts. CKY Books has competitive prices, their site is easy to use, their customer service is superior and they buy more books than most other sites. The fact that they do not pay the most does not bother me as much as when I try to use some other sites to squeeze a few extra dollars and then have to deal with the hassles you have to go through to get paid. By taking a little less "offer" money up front from these two companies I save myself a ton of headaches and actually come out ahead in the end. Time is Money people! I tip my hat to CKY Books and Cash4Books for their 5 star services. |
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Apr 2009 | have done a few transactions with this business, seems to be a few buyback companies in kentucky , dont know if they are affiliated but possibly, they pay in a timely manner and i have not had any problems with them |
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Apr 2009 | We look forward to working with CKY again. Fast payment. Solid pricing and accept a wide range of titles. |
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Apr 2009 | Each order has to contain at least 5 books or have a total value of at least $8.00 in order to use their free shipping label. But as mentioned before, price matching is a great thing! I emailed them to request a price match on a couple of my books, and they replied the next day to say they were able to match the competitor’s buyback price on 2 out of the 3 books I asked about, and I was happy with that. Took about 2 weeks from time I shipped the books to the time I got paid in full. Excellent service! |
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Mar 2009 | Sent books 5 days later than 2 other sites and got paid before them! They are so quick and I got full price (through paypal) of what they bid on all the books I sent. Highly recommend! |
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Jan 2009 | What all the other people have said about this site is true. Awesome customer service AND (what no one else has mentioned) is they PRICE-MATCH competitors. I received a prompt email the same day within hours with a higher price-match quote and they paid me in full for that quote. Would definitely love to use them again in the future. The whole process took about 2 weeks with prompt payment through Paypal a few days after they received the book. |
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Jan 2009 | Easily the best so far. They take the most books, and pay super fast. Only problem, they change prices very rapidly. I look up 100 books here, then go to checkout on CKY and some of the prices have dropped |
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Dec 2008 | Received check in the mail within 2 weeks--and that includes closures for the December holidays. Limited as to what they buy back, but can't beat their service if they're buying! |
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Dec 2008 | Smoking fast payment. They don't take that many books but the ones they do you get payed for quick. |
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Nov 2008 | Great company. Answered e-mail quickly. Less than 2 weeks for total transaction to take place. Will definitely sell to them again . |
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Sep 2008 | Great company! They pay promptly thru pay pal or a check... I will continue to use them as long as I have books they want! |