Since we began as a home-based enterprise in 1999 we have grown steadily thanks to our customers, yet retained that family style approach to doing business that we think is the real key to our success. We treat our staff like we would ourselves, and they in turn go the extra mile for customers like you.
Whether you’re selling a used college textbook or need to buy a new or used college textbook at a great price, our friendly and experienced customer service team is committed to helping you every step of the way. Like answering your emails courteously and promptly, and making sure that when you call us, we provide you with the answers you’re looking for. And ensuring that most orders are processed and shipped within 24 hours.
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| Rating | Date | Comments |
| Jul 2010 | Paid exactly the quoted amount and very timely. | |
| Jun 2010 | Sent in one old book. It took about 7-10 days for the money to come into my PayPal account. Also, I emailed them during that time, and I received a response the next day. Good customer service. Good site. | |
| Jun 2010 | never had a problem, although processing is very slow. might do business with them again! | |
| May 2010 | I have never had a problem with Bookbyte. They are a bit slow in processing the payment into my paypal account. But other than that so far so good. | |
| May 2010 | Do not use bookbyte.com I have use them twice so far. Once to try them out and the second time to confirm their service. First, they take a longer time to issue checks than other companies that I've used (and prefer). Second, They never pay you what they quote you. They offer a 10% increase but in the end they deduct more than that and you would've been better off using another company. The books I send in are ALWAYS completely new, never used or cracked open. So there is never a reason to deduct anything. I do this for a living, I'm not someone who has done this for the first time. Use a different company, you'll be better off. | |
| Feb 2010 | so far everything I sold to them was payed for smoothly and prompt. The only thing I would like to see change is their email system. I have sold two more books to them and am thinking the transaction will go smoothly. | |
| Feb 2010 | My 3rd or 4th time using buyback with Bookbyte. This time I selected the Paypal option instead of the check option. Sent on 1/20 and paid on 1/28 with the fully quoted amount; no deductions for using Paypal as far as I can see. I've never had a bad experience with this company and I've used them both for buyback and buying texts. They are also one of the few buyback companies listed on the BBB, so if you have complaints, I suggest filing there. I've had other companies refer to Bookbyte as a 'reputable seller' when they weren't able to price-match (!)...I mean if your competition even calls you reputable, that's a sign you are doing something right. | |
| Feb 2010 | I've sold books back to the company two times so far and have never had any problems with the payment being different from what was quoted. I just sent in my third buyback. I'm anticipating it going smooth as well. |
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| Feb 2010 | Very satisfied with the service, shipping to payment about 2 weeks and that included Christmas and New Years in between. Received full price via paypal. The only thing that would have made this a better transaction would be e-mail notification that they received the book. I would definitely use them again in the future |
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| Feb 2010 | TOTAL SCAM!!!. bookbyte sent me a return shipping label with a delivery confirmation number that USPS can not track so they can claim they never received my books. sellers BEWARE!!!. I will file a complaint with the better business bureau in OREGON, i have lost $270 worth of books. they get no rating, TOTAL FRAUD TOTAL SCAM!!!!, and any positive feedback is simply the scam representatives trying to disarm the negative feedback. |
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| Feb 2010 | I had a good experience with bookbyte. They paid exactly what was quoted, and they also paid 10% extra (for shipping the books in within 1 day). Payment (through paypal) was prompt. | |
| Oct 2009 | I was very pleased. Good communication. Checks arrived in a timely manner. I received full price on several orders. I will not hesitate to send another to them. | |
| Oct 2009 | Was a bit worried considering some of the bad feedback posted here and elsewhere, but personally had no problems whatsoever. Fast turnaround and processing, and received the full quoted amount for the book. Paypal method of payment is v convenient. | |
| Oct 2009 | They offered me the most $ for older text and more recent texts. Which made me a little skeptical but the transaction was very smooth. Received the exact quoted price. Would use again. | |
| Sep 2009 | I was a little reluctant to use these guys because of the feedback here, but there prices were much better than elsewhere. I sent my books out and 11 daya later I had a deposit in my paypal account. One book was reduced by $4.00 under the qutoe for damage to the cver, but I sent in 14 books and got over $600 back. I had no trouble at all. | |
| Aug 2009 | I was worried because of mixed feedback but had absolutely no problems with this company. They paid me fastest of the 3 i sent off. I got paid through paypal for exactly what I was quoted and it was the highest price anyone was offering which was great. Hope to have smooth transactions with them again in the future! | |
| Aug 2009 | These people never honor the price they quote. Once you send them your books, they will reduce the price by 15% to 20%! Even when you send thme unused, clean, spotless books, they will still reduce the price. DO NOT SELL TO THEM. THEY LIKE TO TAKE ADVANTAGE OF PEOPLE. | |
| Aug 2009 | This site is a joke!!!! I sold a book That was in Brade new condition. It still had the plastic wrap on it. I was qouted 75 on this book. I recieved an e-mail 3 weeks later telling me that the book was rejected do to it being "too used to accept". HOW? It was never opened!!! I got nothing. |
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| Aug 2009 | I sold four "used" books to Bookbyte after being given an offer of $40.25. In less than two weeks, I received a check for $39.11. A corresponding email was sent to me indicating that my buyback order had been processed for $39.11. In the itemized email statement, I was informed that for one of the four books "the purchase price of your book was reduced due to the condition it was received in." The amount of the reduction ($12.50 to $11.36) was relatively trivial. However, the explanation for the reduction was flimsy and I felt like I was being nickled and dimed. A more specific explanation like "slightly bent cover," "excessive wear" or something like that would have been appreciated. Apart from writing my name on the inside cover of the book when I purchased it new, I had never used it. Moreover, because it was a hard cover textbook in excellent condition, and I had packed the books I'd sent exactly as instructed, I was surprised to be docked for a "used" book buyback of what in my opinion was a virtually new textbook. As far as a rating goes, I'll give Bookbyte four stars because they paid for the shipping, they got a check to me fast, they gave me 97% of the original offer, and they at least offered a general, albeit implausible, explanation for the reduction. |
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| Aug 2009 | Terrible....I send out about 15 orders a month to several of the other companies, but since I had never used bookbyte.com, I decided to give them a chance. Well I received a check today for .50 cents!! What?? I was quoted $21!! No email, no explanation, no nothing. NEVER EVER DO BUSINESS WITH THESE GUYS! | |
| Jul 2009 | This company sucks!! they just lower the price after they received the book!!! NEVER sell book at this company!!!!!! BIG LIAR! | |
| Jul 2009 | Mailed on June 16th, PayPal payment received on June 30th for the full amount. Couldn't go much smoother than that. | |
| Jul 2009 | Check never sent. Ridiculous scam I can't believe I didn't research better | |
| Jul 2009 | Took around two weeks to get my check. I got the same amount they estimated me. Will do business again. I sent books to two other book buyback sits and i am still waiting for my checks. | |
| Jun 2009 | They gave me a high quote for my books (i'm a book dealer and the items i sent in are new from distributor). they screwed me the same way they did other, high quote then say that item is used. LIAR AND THIEF. | |
| Jun 2009 | This has been an excellent company to work with - they have been fairly quick and paid in full so far. | |
| Jun 2009 | This Is A Pretty Good Company To Deal With. They Paid Me What They Said They Would. They Only Problem I Had Was, I Sent In 3 Different Shipments, 3 And 5 Days Apart On Received All 3 Payments Together. | |
| Jun 2009 | This company quotes one price and gives you a vastly reduced price. I have sold books to them and they constantly reduce the price even if the book is in pristine condition. Do not seel them your books. | |
| Apr 2009 | Pretty good company to deal with. I am dinging them a star since they seem to be pretty inconsistent with regards to how they issue payments. Sometimes it is fast other times it takes forever. They seem to be a little more picky than other sites about quality also. All in all in good experience, I will use them again at some point. | |
| Apr 2009 | I sent them one book because of the various feedback and they did screw me. They sent me 20% less and said the back cover was frayed a little bit, well they also marked it as almost new?? The price the quoted was for a used book? I doubt there was a little tear anyway and if there was they had to search for it, seems like they are looking for things to discount | |
| Mar 2009 | There are pros and cons to using this company. Pro: I was awarded the amount estimated and they gave me the highest amount for my books. Con: It took them over a month to mail me my check. I don't know if it got lost in the mail or what, but I will say once I emailed them, they were very quick to put another check out in the mail. Overall, I'd give them a 4 because I don't know if it was at fault of their own or the post office for my first check not arriving on time. They did, however, award me the most for my books. | |
| Feb 2009 | Bookbyte quoted my one year old chemistry lab book for $36.50 and sent me the payment through paypal into my email id within 6 days, after I shipped the item! I received 3 emails stating the updates on my shipment from bookbyte. I actually sold 2 book at the same time..one book at bookbyte and one at barnes and noble. It has been 10 days, and I still haven't received a payment from barnes and noble. I guess this company is better than the bookstore "giant". | |
| Jan 2009 | I was quoted a total of a little over $60 and received about $30. They were very strict and said that there was too much highlighting, when only one chapter was highlighted and that the edges of the book were frayed when the books had little wear and tear. I would suggest forgetting bookbyte and sell them yourself on amazon, you'll be much more for your books. DON'T SELL TO BOOK BYTE. | |
| Jan 2009 | This is a good site with often the highest buyback prices, but they have the annoying feature of requiring you to wait for an email with the complete info to serve as a shipping invoice. Every other buyer I use, provides a printable invoice as soon as you complete the sell order. | |
| Jan 2009 | I sold back a book for $15 and I received payment in about a month. It took awhile but I got my money and even a free chapstick! Haha. I don't know how they will do with a more expensive book I recently sold them. | |
| Dec 2008 | Wonderful, honest buyback company. They gave me the exact price that they quoted, and sent my money along with a gift within 5 days of receiving the book I sold them. I definitely look forward to doing business with bookbyte again. Thank you for excellent service. | |
| Nov 2008 | I ordered a book at 1am on Monday and the book arrived on Wednesday. I had no idea what was in the package when it came - I wasn't expecting the book to come so soon! | |
| Nov 2008 | BookByte is not consistent. I have sent them books, and received payment promptly. I have emailed them and received a quick response. Yet two times, my check from them has been lost in the mail, and I have not received a return email from them, even after several days wait. My decision - forget about BookByte. I really don't need the frustration ( which, by the way, I have never had with Textbooks.com, Cash4Books, SellBackYourBook, or BooksValue ) | |
| Nov 2008 | I have sold seven times to BookByte and have never experienced the problem of them paying less than the promised amount. All buyback sites have a disclaimer stating that they can not pay top dollar for inferior goods, and this is not an unfair practice. My gripe with BookByte is that on two occasions they sent me an email saying they had processed my buyback and I would be receiving a check shortly - and then 2, 3, and even 4 weeks go by and still no check. Why is this ? |
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| Oct 2008 | I dont recommed because they had rob me out a book that was value at 42 dollars. I guess it was better for them to mail me a $142 chack instead of a $184 check. Very strick with inspection, nothing is consider new to them | |
| Sep 2008 | Second buyback with Bookbyte, they paid the fully quoted price & I received payment within a reasonable amount of time. I was worried since this time I sent a pretty beat up book, but they still accepted it. They do state on their website that they do not send books back; most buyback sites don't. FYI, This is something you should check every time you use buyback for any company. | |
| Sep 2008 | My company sent 3 books, brand new, shrink-wrapped, and two used, excellent quality textbooks to this company. The quote for the 3 new books was $145.51 and $32.40 for the 2 previously used. After the allotted time, I received a check total for $112.24. They stated all 3 new books showed signs of wear, one of which they stated had separated from the binding and that the 2 used books were less of value. This company uses a Bait and Switch tactic. You get the highest quote because they reserve the right to appraise the books at their discretion, and do not return the books to the customer if the customer does not agree to the appraisal. | |
| Sep 2008 | They have sent me an all natural lip balm which each order i sent to them. Of the five times i have dealt with them they were fast and courteous and paid promptly i would deal with them again and the lip balm lol make great stocking stuffers cant lose | |
| Jun 2008 | Not sure why the other reviewer had such a bad experience. I had a relatively good experience with them and got my fully quoted price. They had really prompt customer service when I contacted them with some concerns. I didn't like that they only had a check option and no delivery confirmation, but I traded off for the highly quoted price. The whole transaction took about 4-5 weeks, but this was relatively fast considering I live on the other side of the country from their processing center and shipped by media mail (which could take up to a month). From my experience they do tend to pay top dollar for books, but have stricter quality controls than other book sellers. Anything other than "slightly frayed corners" and a "couple bent pages" as my books' conditions were cited as may get you a lower price than quoted. | |
| Jun 2008 | They have been good to deal with and responsive to inquiries. | |
| Jun 2008 | I recently sold around 15 books to several places I found through this search engine, and Book Byte was the only one who gave me a price lower than quoted. Avoid selling books to them! |