Since we began as a home-based enterprise in 1999 we have grown steadily thanks to our customers, yet retained that family style approach to doing business that we think is the real key to our success. We treat our staff like we would ourselves, and they in turn go the extra mile for customers like you.
Whether you're selling a used college textbook or need to buy a new or used college textbook at a great price, our friendly and experienced customer service team is committed to helping you every step of the way. Like answering your emails courteously and promptly, and making sure that when you call us, we provide you with the answers you're looking for. And ensuring that most orders are processed and shipped within 24 hours.
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| Rating | Date | Comments |
| May 2012 | I have dealt with them and have been pleased with the results. Thanks BookByte. | |
| May 2012 |
actually i got thru them OK. had the highest price on a book sold to them n thinking might be scam but it pulled thru so give it a shot at least once to determine for yourself. thanks |
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| May 2012 | I have used them three times. Each and every time I have received 1/4 of quoted price for books in excellent condition. No explanation offered. Will not use, and would warn others away. | |
| Apr 2012 | Sent them a book last week and the offer was $17. They ended up giving the book a better grade and paid me $24. This is probably the 5th order I have had with them. Will continue to use! | |
| Apr 2012 | I've used them many times. Never have I had a problem. I love that they use Fedex for shipping, and they don't require a packing slip. Just print out the label and place it on the envelope. They do take about a week to pay after they get it though, but they pay more than most. | |
| Apr 2012 | I was quoted one price and then when they finally got and processed the books I sent (this took forever), they paid me about 50% less than they quoted me. The books were in excellent condition, so there was no reason for the switch. After that experience, I sell all my books at bookstores.com. | |
| Mar 2012 | I was quoted a good price on day one, I didn't have time to complete order so I refreshed the page and got the same quote 3 days later and sent the books. Their confirmation E mail cut price by about 90%. This was after they let me print the quote page and shipping label for original prices, which I repeat, were listed at the original amount from three days earlier on a page with the date of three days later. If you think this is double talk, try talking to them. One person said they would send them back, another said it would not, followed by an e mail that said they would, followed by another from someone else..... I will update to let you know if I get my books back or any $$$. Until then, there are many other venders. | |
| Feb 2012 | Have used them twice so far, with excellent results. Both times I received payment in the exact quoted amount 11 days after placing the order and shipping the books. | |
| Feb 2012 | Will not sell to them again. Received half of quoted price; they said it was "almost new." The book had never been opened. | |
| Feb 2012 | Excellent everything! Fast, reliable. Provides tracking. They always pay EXACTLY three business days after the order is received. I've sent back over two dozen books to them, and their service is very accurate and fast! | |
| Jan 2012 | I've used bookbyte a few times now and have had no problems. Will continue to use them! | |
| Jan 2012 | Nice service! Used it to sell my Accounting book. sent it off one week got it back the end of the next week. Will use again! | |
| Oct 2011 |
I have used this company 2 or 3 times and never had a problem. I get a check for the full amount quoted usually in about two weeks. |
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| Sep 2011 |
Very poor service - at least I received partial payment. 2 books were quoted and were brand new - they were listed as used and the original quote not honored. Will not use again |
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| Aug 2011 | Excellent experience! No problems. They provide free delivery confirmation with shipping which is a big plus for me. I was given full payment in my Paypal account in a very timely manner. | |
| Mar 2011 |
Didn't have a problem. Was quoted a price of close to $60 for one of my late fathers textbooks (Civil Engineering field) and received it within a week or 2 via check So I would recommend Book Byte, yes |
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| Jan 2011 | Such a rip off. I gave them a brand new book and I was not given the quoted price. I was given $18 less than the quoted price. I should have used a different website. DO NOT RECOMMEND!!! | |
| Jan 2011 | Tried to sell used books but the price I was quoted was different than what the company gave me. The books were brand new,still in the shrink wrap. I was cheated. | |
| Dec 2010 | Good experience, FAIR price. Serious people. friendly site. | |
| Dec 2010 | Worst online company I ever dealt with. They are the reason I will never sell a book online. Sent book to them 2 weeks ago and was quoted 65.00 in the beginning as a lure. And then they told me pages were stuck together which never was the case. They told me the value is 0 and then told me my book was "RECYCLED."Beware: DONT ever do business with these people. | |
| Oct 2010 | This site was recommended to me by a user. He said that they are not the best simply because they are not helpful. I have used this site only once, I had a question and it was answered quite quickly actually. I think the only complaint I have is that they are a bit slow. But in all fairness, they are receiving a lot of orders apparently. And I for one believe them, because I have a friend who works in a campus book store and she experiences the same volume of books coming in and going out. Other than that there are no complaints. | |
| Oct 2010 | Excellent people here. They are fair and responsible! | |
| Oct 2010 | Do not use this site to sell your books. I sold 4 books in excellent condition. I checked the status of my order once they were sent, and the order said "pending"...now it says "cancelled" and when I email them to get an explanation, I get no response. I wish I would have checked them out before I sent them my books, because after reading the reviews I have a feeling I will never receive my much-needed money or my books back to sell elsewhere. That is really sad that people take advantage in this way, as there are people in the world that need the money promised to them and are struggling to make ends meet... | |
| Aug 2010 | I sold back one book. Book Byte lied and claimed to have received a totally different book that the one I shipped them. I used the ISBN number on the back of the book to locate it on their website, so I'm sure it was correct. Book Byte simply did not want to pay for the book. | |
| Aug 2010 | Books shipped out on Monday and I received full payment by the following Wednesday | |
| Jul 2010 | Paid exactly the quoted amount and very timely. | |
| Jun 2010 | Sent in one old book. It took about 7-10 days for the money to come into my PayPal account. Also, I emailed them during that time, and I received a response the next day. Good customer service. Good site. | |
| Jun 2010 | never had a problem, although processing is very slow. might do business with them again! | |
| May 2010 | I have never had a problem with Bookbyte. They are a bit slow in processing the payment into my paypal account. But other than that so far so good. |