ValoreBooks

Comment: I've sold books to Valore Books twice. In both cases everything was fast, and I was paid the amounts quoted. They usually aren't paying the most for books compared to other sites, but when they are I will be selling to them again.

Comment: Received an email on 3/1/23 that my order was received. I sent in 3 really nice unopened books, 2 of which were for chemistry. My account still shows pending for each book I sent. When I emailed Valore, the response was they would check with the warehouse and respond in 7 more business days. The quote for these books is more than $120 and I feel that they have basically stolen from me. Be ware. Use textbookrush instead. Textbook Rush is fast and I have never had a problem. Looks like I made a bad decision giving Valore a try. The books were unopened, pristine condition as well as the latest editions.

Comment: I sent two unused access code "books" (I bought them new, and my son never used). I entered the ISBN which is unique for each item. Both books were accepted. Upon arrival, the warehouse declared one "the incorrect edition." I had to pay $4.95 to have it returned to me. I inquired about it but was told the warehouse gets to reject items without question. At first I was told it was unacceptable in the email. When I explained the rejection reason was "incorrect edition," I was told they will not review the case. It's impossible if the ISBN is correct for it to be the wrong edition. So I paid for the company's error.

Comment: Accepted without issue. Paid promptly with paypal

Comment: No issues, sent a good book in, not damaged. Got paid.

Comment: They refused my book saying that it had stains. Admittedly there is a little bit but not a huge amount, and I've had other companies accept books that had worse damage. I do give them credit for sending me my book back after paying the $5 fee though. I was worried they would send me a different and even worse copy.

Comment: Was concerned after reading negative reviews, but there was no issues with them for me, quick payment!

Comment: For the 2nd time in a month, Valore has rejected 2 of the 5 books I sent in. The ONLY way to get them returned is Paypal, and they need the password? I don't think so. I am out $120 and will no longer sell to Valore. Be careful!

Comment: No problems with ValoreBooks, a good vendor to sell books back.

Comment: Valore is incompetent. I've got two reasons. I sent in 5 books for buyback. The books originally came with codes. The codes were gone however, they books still had value from a different ISBN inside the book (textbook only). And, there was a buyback price on Valore's website so I sent the books in. The books were rejected because there were no codes. Apparently, their receiving team doesn't know how to check books that don't have codes. Also, the rep I emailed with wrote I had to use the ISBN on the back of the book (wrong). They did send the books back to me. Problem 2: They taped together two bubble mailers and sent the 5 large paperbacks to me in this inferior wrapping. When I received the package, it was torn in many places and the 5 returned books were damaged. I will never use Valore again for buyback and I hope you don't either. They're incompetent on receiving and shipping.