|Mar 2014||Good things come to those who follow directions and wait. Not the best way to make some fast cash from your old books but their buyback process is clear and does work. I was worried with all the terrible reviews but took my chances and the experience has been pleasant but slow. It's been about 3-4 weeks sent I mailed my books to them using the separate shipment option and I just received my first (1 of 7) check from them yesterday. If you follow the shipping directions and don't send them junky books you should have no problem getting your money, just be patient. They send automated emails updating you on the status of your orders which is very nice. If you need the money right away I would use another service otherwise take a deep breath because they seem to have some of the best prices for buyback.|
|Mar 2014||I am surprised to see that Valore Books had some bad reviews. My experience with them was wonderful! They offered me more than any other site for my textbooks, and the entire process took less than a month. They also sent me an account number and gave me email updates for every step of the process (receiving my package, deciding on payment, mailing payment, delivering payment). They also ended up giving me more money than what my original quote was. They said $24 but gave me $27. All in all this was a wonderful experience and I will certainly use Valore Books in the future!|
|Mar 2014||I've used them for numerous transactions and have had no problems at all. Reasonably prompt, and they give the full offer amount.|
|Mar 2014||I was skeptical using Valore when I started selling textbooks. I used them a few times at first mainly using other vendors. It became clear quickly that I would not have any problem using them repeatedly. They pay as quickly as the fastest vendors listed on BookScouter and have always given my quoted prices. Actually twice in the last week, they've paid me more than my quoted price. They have been an outstanding book vendor thus far, and they will continue to be my top vendor.|
|Feb 2014||Had some issues that were sorted out within a few days after the package was returned with a damaged address label. It took longer than I expected but I eventually got the book and its in good condition.|
|Feb 2014||I fedexed my books on tuesday; payment arrived at Paypal on friday. That is the fastest transaction I've had so far.|
|Feb 2014||Payment was as agreed, but slow. They do not respond to emails.|
|Feb 2014||Perfect transaction. No Problems.|
|Feb 2014||This was my first time using any type of textbook buyback website and I was a little nervous after reading the reviews. I'm glad I tried it because I followed every step precisely and received the full amount I was quoted for every book. The only reason I didn't give a 5-star rating was because I had to split my order into four packages and ship from three different places (UPS, FedEx, USPS). Other than that it was easy and a great experience to receive cash for my used books.|
I have sold lots of books to Valore books and have no
complaints. definately one of my Go-to book vendors.
Thanks for your business!!
|Feb 2014||Like some others I was hesitant to use Valore because of the negative reviews here and elsewhere. I decided to use them on a trial basis first with 4 books in varying state but where their offer was the highest. I used the separate shipping method and was surprised how often they updated as to progress. Payment that supposedly can take 7 days was made the day after receipt by them in each instance. And not only did they pay for every single book, they actually paid a higher amount for one than originally quoted.|
|Feb 2014||I was nervous about selling to Valore due to some of the low feedback ratings, but decided to try it because they offer the most. I've sold 3 books to Valore now, had no problems at all! Even with the multiple shipments (which is a pain, but is completely OPTIONAL -- only do it if you want the extra money!) they were great about giving me tracking numbers for each individual package. Also got email updates on each package, and paid quickly when each one arrived via Paypal. I honestly have no complaints.|
|Jan 2014||I was nervous about selling to Valore because of the bad reviews, but decided to go for it anyway because they offered the highest estimate. I received confirmation that mybook had been received and actually got paid $12 more than my quoted payment! So glad I took the risk!|
|Jan 2014||Excellent service! I don't know why people gave such a bad feedback to an excellent company! I sent them all my old books in like 7 different boxes and I got paid for almost all of them and the payment was very fast with delivery confirmations from when I gave it to the postal office till delivery! Excellent! I love these guys and recommend everyone to support them. [The books I didn't get paid for were severely damaged, so its understandable] THANK YOU VALOREBOOKS! Will continue to support you guys.|
|Jan 2014||Paid for books sold.|
|Dec 2013||I would NEVER use this company again. I ordered a book. The book that was sent to me was not what I ordered. I returned the book and never got a refund. Before you order from them give them a call. It is not possible. If you can not reach a customer service person even after emailing that is a sign that you should not do business with them. NEVER AGAIN!!!! Don't do it!!! $55 Gone. I was forced to put 1 star on the rating but would have preferred to put none.|
|Dec 2013||Just sold a book and everything was perfect. Got my money super quickly and they also paid much more then my college bookstore|
|Dec 2013||Valore Books paid exactly what was quoted. I was hesitant to use them due to negative feedback, yet I was notified when my books were received and promptly paid via PayPal.|
|Dec 2013||My recent experience has been positive thus far.|
|Dec 2013||I was hesitant to use Valore Books due to negative feedback, but in a two-week turnaround I was paid in full for my books after sending them to one location. For my second transaction I used their system of splitting books to send to different locations (which gets you the highest price), which is cumbersome and costs more in materials. We shall see how that works out. Overall, I have no real major complaints and will use them in the future.|
|Dec 2013||Great price, quick payout, hit my PayPal account ASAP. Love Valore!|
|Oct 2013||Excellent value, price, follow-up emails. Thank you.|
Do not use Valore Books. After the company received my books they sent me an email stating that they cancelled my payment. They said that one package was empty and the other was not in good enough condition. The book I shipped was bought new and only used twice.
|Sep 2013||First time using Valore Books. No problem whatsoever. Best prices offered, timely emails during the shipping process and quick payment. Great service.|
|Aug 2013||While I had a lot of problems with Valore 2-3 years ago, I gave them another chance recently. You could've knocked me over with a feather when I received payment in full a mere 11 days after placing my sellback order.|
|Aug 2013||I sent one book in and received the amount I was quoted. I felt a bit safer using PayPal. It was a bit longer than I wanted to wait, but smooth nonetheless. Perhaps they aren't as bad as the reviews say.|
|Aug 2013||Valore books paid less than the amount that they originally quoted to me for my books, without informing me that they were doing so and without telling me why. I do not recommend this vendor and I will not do any further business with them.|
|Jul 2013||I sold my books to Valore books. I went online and read the reviews AFTER I had already shipped my books. I was so nervous because so many people have had negative experience. I was really worried but I don't know if they upgraded customer service or what. I sold 4 different shipment of books for a total on the 4 orders of $260. I had no problem getting my checks and they kept me updated via email on the status of my sell back order. Sorry to hear that so many had negative experience but thanking God mines was positive.|
|Jul 2013||I sent my textbooks off to the Oregon address on a Monday and by the following Monday my money was sitting in my Paypal account. It was the amount quoted.... I would use them again.|
|Jun 2013||This company is terrible to do business with. They incorrectly report that things are sent to the wrong places, as they split orders and end up sending the books to other vendors on the list. They use this to "re-quote" your books at a much lower rate since you can't really force them to send the books back if you don't like the new price. I'll never do business with these folks again. Save yourself time and money and deal directly with the other vendors directly instead of using Valore Books as a middle-man.|
|Jun 2013||I also sent back a book via USPS. I used the shipping label that was emailed to me by Valore. Valore stated they did not receive the book and it was sent to the improper warehouse. They told me it should have been sent via FEDEX.They do not answer your emails within 48 hours( as they say they will). I have the tracking number.I eamied this information to Valore. There response to me was to email them the email with the shipping label to them. I had deleted this email. I did not feel the need to save this email. But I did save a copy of the tracking number and the shipping label. This company told me to track the book down. Icalled USPS and my local post office and they both informed me to contact the Better Business Beaurue. This company sounds like it is scaming because all the reviews I just read have the same theme to them. I have never had an issue with any other book rental business on line. Good luck if you decide to order from this company but I would advise not to do it. I contacted my bank also.|
|Jun 2013||I have used Valore Books a few times and I have never had a problem. Usually, they have you send your books to another buyback website like textbooksrus or Bookbyte. They usually have one of the best prices and quick payment.|
|May 2013||Valore is becoming as bad as Powell's. They conveniently rejected a book quoted at $18.90 because of supposed water damage. The book was in fine shape, but I can't get it back because it has been 'recycled' (in other words sold).|
|May 2013||I actually purchased the book used from Valore in January of 2013 and attempted to sell it back May 2013. I received an email that the book could not be processed because "Book had torn out pages". I had no reason to tear out pages because I graduated this May. Either they sold me the book without the pages and wont take it now, or they are lieing about pages missing. Either way I would not recomend going through Valore with any business.|
|May 2013||I think the people here who have had trouble with Valore forgot to include the packing slip. You must include the packing slip to get paid. I have sent 10 or so shipments to Valore and had no trouble whatsoever. They pay the most and they pay you quickly, plus they send you email updates through the process. Love them.|
|May 2013||I sent one order and everything was fine. I submitted another and it never went through. I couldn't get on the site to see because I didn't have the order #. Contacted Customer no-service and have never heard back. I will not spend my valuable time on this company that is obviously not able to handle their business.|
|Apr 2013||I sold them ten books. They never acknowledged receiving one of the books. This book happened to be in a great shpae and I purchased it as new. When I sent an email to them, they opened up a ticket #, and promissed to respond within 48 hours. It's been more than a week now, and I have not received any response yet.|
|Apr 2013||This company was much better when they didn't divide up your sellback order to be shipped to multiple addresses. This is just a pain in the neck.....|
|Apr 2013||Submitted an order for 4 textbooks. Received confirmation of them getting the books within 10-11 days. Was paid via PayPal for the quoted amount 2-3 days later. Overall, it is a reliable service. I only wish that they wouldn't separate your orders because I had to purchase 4 different shipping envelopes.|
|Mar 2013||Submitted a buy-back order through Valore, and when I went to FedEx to ship the package, VALORE'S ACCOUNT WAS ON HOLD. FedEx would not accept the package with Valore's pre-paid shipping label. I emailed customer service, and NEVER received a response. Waste of my time and money - I will NEVER use them again.|
|Mar 2013||I submitted 10 books and was quoted $42. When I went to check out, it turns out that the $42 was only if I am willing to split my order into three shipments. Do you know how long it takes to find the right size boxes and packing materials and pack three boxes? I can use Fulfillment by Amazon if I want to go through all that trouble, and make a lot more money. No thanks, Valore. Won't use again unless a quote becomes a quote for one box.|
I had written a review earlier that I was going to have it out with Valore because they never paid me and claimed all my books were lost. I know my books arrived months ago as proven by tracking codes.
I called today, 1-888-VALORE-1 and spoke with Edmund, the Lead Representative in Massachusetts. He looked up my order, explained that there was some confusion and the books went to the wrong warehouses who weren't buying them at the time so I did not get paid or any correspondence. (?)
I told him it was my first time using the company and he offered to cut me a check immediately for the full amount of the quote. He was very interested in keeping me as a customer and told me to call that number again if I had any further problems.
Well, we will see. If I get the check, I will try them again with a small order.
Note that I had no problem getting through to customer service, they attempted to correct the problem immediately and were friendly. I will give them another shot and report back if I got the check for order #1184047. Also, they are based in Mass, but ship to Oregon and Ohio buyers.
Will post back when/if I get the check.
|Mar 2013||I had to update my previous review. I've been using this site on a regular basis for over a year now. I used to hate Valore. They didn't use tracking and took over a month to pay every time and often lost my packages and only paid by check. They COMPLETELY revamped their system lately! They now use tracking, pay with paypal, have the most competitive prices for most books, and pay WITHIN 48 HOURS of delivery! They have COMPLETELY turned around! Thanks so much, Valore, for listening to us! You're doing a great job! They are now one of my most preferred vendors!!!|
|Mar 2013||I was worried by the negative feedback, so I only sent one book this time. My book got there fast, and I had a check in hand for the quoted amount a week and a half after I first contacted them about my books. No problems at all! I got email confirmation when my packages arrived, and when they sent my check. In fact, of 6 shipments sent out in the same day, my valore order was the first to arrive to the vendor, and the first check to arrive back at my house, along with one from textbooksrus on the same day.|
|Feb 2013||The first few packages that I sent, I did not get an email stating that the package was received. However I did receive a check in the mail for the amounts quoted. Yes, sometimes I have to break an order up and send it to different warehouses, but who cares?? Valore pays for the shipping so I do not care! I have had a great experience so far, and they have already paid me almost 5k for my books in the last month. I highly recommend Valore!|
|Feb 2013||i sent them two books and they never contacted me to let me know that they have received them. I thought the USPS had lost my books and i wouldn't get paid but i did get my check in the mail about 3 weeks after i sent them so i won't complain.|
|Feb 2013||I was paid quickly and exactly what I was quoted. You have to make sure you follow their directions and include the packing slip. I liked using them better than other vendors because they seemed more efficient and I got my money sooner. With other vendors you get an email one day stating they received your books, an email the next day stating the books had been checked in, and then an email a day after that stating that you will be paid in 1-2 business days. With Valore, they sent me an email stating they received my books, then an hour later another email stating I'd been paid- and there it was in my Paypal. The entire transaction, from when I shipped the books to when I was paid, took 4 days.|
|Feb 2013||They haven't paid me for my book, and it has been over 3 weeks! I sent them an email regarding the issue, I haven't gotten any response. I don't have any contact number for them. USPS confirms package was delivered 2 weeks ago. I've come to the conclusion that I just got scammed.|
|Feb 2013||I was not paid the quoted price. ValoreBooks has partnership with other vendors listed at bookscouter.com. It seems that ValoreBooks now doesn't buy back books for itself. So, sometimes the seller may be required to send different books in one buyback order to different addresses of the real buyers. When something goes wrong (like the quoted price not honored), ValoreBooks customer service can't help. The real buyer doesn't respond to your complaint, since you sell books via valorebooks.com. I guess ValoreBooks will get some commission from the real buyers who use ValoreBooks' brand name. This is not a good business strategy. It harms the seller & ValoreBooks's reputation.|
|Jan 2013||I tried them the first time with a bit of concern b/c of those negative feedbacks from others. Well, my transaction was as smooth as you could ever ask for. They paid the exact amount that they originally quoted for the book (which was higher than any other venders) via Paypal the next day they received my book. I don't know if I was simply lucky or others were just unlucky, but I don’t mind using them again.|
|Jan 2013||I sent them a book and they sent to me a message said that its condition is not acceptable and they wanted me to pay them the shipping cost to return it back or they will recycle it. the book cost were almost equal its shipment cost so I left it their and I'm sure they didn't recycle it but sell it after the limit time. I won't use them ever. Amazon and textbooks.com are recommended|
|Jan 2013||Valore now pays with PayPal. I got paid today from Valore via Paypal. I only gave them 3 stars because when you ship an order to them they break it up into several boxes and you have to ship 3 boxes. The first order we had to pack 3 boxes and ship to 3 different states. The second order we had to pack two boxes and one box went by USPS and the other box went by FedEx. Oh yes, the payment we got via Paypal was for 2 of 3 boxes. I am sure they will pay for the third box but the paperwork is more difficult because you have to figure out which boxes they are paying you for. Way too much work|
|Dec 2012||used to love them. All of a sudden when you go to their site for the buyback the prices are a small percent of what is listed on BookScouter.com|
$28.00 at Bookscouter.
$6.60 at checkout
Like most all books.
Price changes by 30% at check out on the following ISBN's
9781601514929 and 9781601514912.
Prices from this vendor are unreliable. Often they are shown higher on Bookscouter and then lower when you attempt to checkout.
In addition, it looks like prices change depending upon which user agent your browser is using and prices change when viewed from different IPs too.
If you attempt to submit a book for buyback to them try to use varying user agents and IPs to get the best price.
|Oct 2012||Slow to pay because they pay via check, but they always seem to accept my books!|
|Jul 2012||awful... will not use again...|
|Jun 2012||Valore is a good service but has been going through changes recently. The biggest change is to the amounts they are offering to pay for books. Valore used to offer prices that would rival even textbooks.com on pricing. Now however they tend to be on the low-end of the pricing scale. This is definitely hurting their usefulness to most sellers. The fact that they pay by check probably hinders them even more. That being said I have sent over a dozen shipments to Valore. They have been prompt in processing my orders and checks typically arrive 3-5 days after that. They rarely have rejected any of my books and I feel they are overall a good company and service to deal with when you have the opportunity. However, I would love to see them raise their prices and increase the book selection they are currently buying as this would add to my bottom line overall and allow me to use them more often. I would suggest you give them a try if they are the best offer on your books. Just give them 2-3 weeks as with travel, processing, and mailing a check it does take a bit of time.|
|May 2012||I wrote Valore a snarky email feeling that I had not been paid for several orders with them. Valore responded promptly with courtesy and infinite patience. The problem turned out to be on my end. I had been paid on these orders, but I had not reconciled these payments correctly and my paperwork was badly organized. I am submitting this feedback as a proxy of sorts for several orders. I'm not crazy about being paid by check, but within the known parameters of dealing with Valore my experiences have been positive.|
|May 2012||My motto now is: "Valore no more." They are as bad as Powell's, and for the reasons that others have stated and we all know too well.|
To be sung to the music of "Volare."
Valore, so slow-oh-oh-oh
You think you got a good deal
You listed, you packed, and you seal(ed)
Then you sat down and forgot you had sent
You start to really get bent ... "
You get the idea. They can draw you in. They can pay sometimes but if you lose sight of some of your packages it does seem like they conveniently neglect the situation. I feel as if I'm waiting for about 3 checks over the past 2 months but their tracking system isn't very comprehensive if existent.
I prefer to deal with Textbooks and Powells.
|Mar 2012||I have never had a problem with Valore. In fact, I have been very happy. I read some of the feedback and yes, in recent history they have been slow. Yesterday I tried to print a shipping label and was unsuccessful. I emailed them. I recieved a reply that they were having a probem and it would be fix within 3 days. Makes me wonder if they are having a problem paying their postage bills.|