|May 2014||Don't use Valore. Sent them two books in December, their website tracking indicates both were received, but I only got paid for one. After 5 email customer service contacts I gave up, each one was identical, we will get back to you in 24-48 hours, but they never did resolve the issue.|
|May 2014||Still waiting after multiple customer service contacts for payment or a return book after almost 2 months. Book was exactly sent as quoted and still rejected. Will never use again. Seller beware.|
|May 2014||I would never sell my books to them again! How is it guaranteed to have your refund shipped in 7 days? What do you get when it takes 6 weeks? Nothing! You get a weak apology and nothing for your time or worrying. I don't care if they give the highest quote, if it takes 3-4 times longer than any other book buyback, it's not worth it!|
Awesome they took exactly 7 days from the date of shipping and received my money :)
Very happy with the service and email updates!!!!
This site is ridiculous. I was quoted over 100 for a package of books which i sent in and got a check for 16 because the books didn't meet their standards.
Valore Books, if you think you have such a great business then provide more accurate quotes for books when people want to sell them.
|May 2014||Been trying to get paid for a $62.00 book for 5 weeks and their phone customer service apologized and doesn't know how to help me get paid. Getting paid is like pulling teeth. Very very very unreliable.|
|Apr 2014||If I could give zero stars I would. Terrible. Still haven't received my check after calling them 4 times and hearing them tell me the check is coming and they will resend a check. Never using again|
|Apr 2014||Sold one book to them over two months ago and still haven't received payment.|
|Apr 2014||I sold two books to them because they quoted the highest price. I sent them in and within 10 days the money was in my paypal account. My books were in perfect condition so it's probably why I had a better experience than others.|
|Apr 2014||Sold my books through them and had a great experience! Took a little longer for the checks to come through mail but it was definitely worth the wait!|
I was very hesitent to use this site even though their quotes are so much. Higher than others.. So stupid me only sent out one book to them which.they paid me 43.25 and other highest quote was 15 I am here to say valore books was amazing to deal with. I was emailed every.step of the way.And whole process with them took maybe a week. The two expensive books I.sent to textbook rush who btw had amading feedback and.theu have been harder to deal with than valore. I sent my shipments off same day same time frame and other company sent me email today stating my quote only good for 5 days and I would be paid what New quote is. Hmmmmm well valore I will be keeping my business with u from now on and thank u for such prompt payment and keeping me up to date during the process
Ten stars if I could
Update on my previous review- i bought 2 brand new books and sold them to valore because i wanted to see if the bad reviews were true. I actually had a great experience, they got processed and paid out via Paypal within 2 days of being received. I am not sure why everybody else has given such negative reviews but my experience was great.
I'm going to continue selling to them as their prices are a lot higher than others, and will update as I do more transactions
|Apr 2014||I was a little hesitant after reading some of the reviews, but I went ahead and decided to take the chance anyway because their quote was far higher than any other company, I'm glad I took the chance. I had no problems and I had the money in my paypal account less than a week after shipping the book for the full amount I was quoted. I had a great experience.|
|Apr 2014||Definitely would not recommend Valore. Slow to pay and their book quality standards seem to be applied inconsistently at best. I sell a lot of books but I doubt I'll be sending any more to Valore.|
|Apr 2014||Good when your transaction goes smoothly but terrible when there is an issue with your order. Hard to contact. I sent them the first inquiry, there was no respond. I sent another inquiry after mention that I would report them to BBB, they finally responded but told me to wait another 48 business hours for them to figure out what happened...I've been waiting since then. I ended up reported them to BBB, hopefully to receive some answer from ValoreBook. Would not recommend this business to anyone even though the buy back price is high. This business is not trustworthy.|
|Apr 2014||I have nothing but high praise for Valore. All five of my buybacks over the last four months ranging from $20 to $110 went smoothly. All were acknowledged as received within 2 days of delivery and paid by Paypal within 2 days thereafter. If your books are in very good condition, don't hesitate to sell them to Valore. Choose Paypal and you will be paid promptly.|
|Apr 2014||I sent very good books and they did pay, eventually, at the quoted price. However, it was very stressful and I don't think I will use this company again. They finally communicated that I would be receiving payment but then there was another long delay. They said I would get a check in two weeks, but there was no check. You can bet I was dancing when I got the money. I don't know whether they have a different business model or what, but I really don't have the stomach for Valore Books. Other book companies seem to pay much faster.|
I was a little cautious after reading the comments from other people, but I decided to give it a try because Valore was willing to pay $20 more than any other site. I sent them a book in excellent condition, being careful to follow all their directions to the letter. About 2 weeks later, they deposited the full quoted price in my PayPal.
Maybe I was just lucky, but having worked on the other side of the process, I know a lot of people just don't follow directions.
|Apr 2014||Terrible service....terrible customer service. Very difficult to reach. Very difficult to get paid. After 2 months (and 5 emails) they tell me that a book I sent was not accepted. It was in VG condition. My guess- by the time they got around to processing they no longer needed.|
|Apr 2014||I had a flawless transaction. Paid quickly and reliably on 3 separate sellbacks.|
|Apr 2014||I sold my book back to Valore books. It was in excellent condition. They received my book and I received an email stating Item did not meet their sell back policies. No explaination! I can't even reach these people! They kept my book and I never received any payment! I know that book was in excellent condition, I'm sure they resold it. I'm so mad!!! I should have read the reviews first! I emailed these people but no response. I can't even get a real phone # that they answer. I'm very annoyed with this company! I will never use them again!!!!|
|Apr 2014||I would like to give a hearty 5 starts for Valore Books. They have repeatedly paid well and quickly.|
|Apr 2014||Very bad experience. I wished that I searched online review before I sold the book. The status showed paid, but I never received the check after 14 business day (long waiting period). I contacted the company via email, no response after 48 hours. There is no phone number on the website. There is no way that I can find the company.|
|Apr 2014||So much for their 7-day payment guarantee. I've been waiting 3 weeks since the book was delivered and still no payment. No response to my emails. So, I called and got a complete run around. I asked about the 7-day guarantee and the reply was "Sorry about that." I was told I should hear something by next week. Meanwhile, my book they've probably sold my book for three times the amount they're supposed to pay me. Unbelievable.|
|Mar 2014||Do not use this company! Horrible customer service - I sent my books back in December, they showed that they were received but I never got a check. I kept getting the same email response that they would reissue but the check never came. Finally filed a Better Business Bureau complaint in February and they still stalled but I finally just received my money yesterday. Don't use Valore Books but if you already did, file a BBB complaint right away, otherwise you'll never see your money!|
I've sold books to various companies over the years and have never had an experience like I've had with ValoreBooks. They do offer you more money but they are slow with responses, will not give you the status of a book they claimed to have "returned", and do not pay you what you are owed.
They may offer the highest prices on buybacks but that does not mean they will fulfill on their promise. Report them to the BBB if you have not received your money or book back.
|Mar 2014||I sold Valore 2 books because they were paying the highest, but I was very skeptical after reading their feedback on here. I still took the chance and I must say I am pleased that I did. They give a good amount of time for you to send out the books if you can't do it right away; brought my package in a USPS box to UPS and they still took it without having me pay for anything. Valore Books received my books in about 3 days and took 3 days to review them and send my money through PayPal. I give them a 5 out of 5 in every category because they were quick, very communicative, and no hassle. I will be using them again because they always seem to have the highest pay out price. I am satisfied with their business so far.|
|Mar 2014||Sent two separate packages for one order(for the most money) I got an email about a week after confirming my books were received and accepted. I got one check 4 weeks after and the next one came after 5 weeks. Pretty long wait but they did offer the most for my books and I was given an extra $3 more than I was originally quoted. Pretty smooth despite the long wait I would continue to use them. Good quotes and accepted books that I would have otherwise thrown away so I am happy.|
|Mar 2014||I was offered $86.00 for a excellent condition book. I shipped the book as indicated with the prepaid shipping label. The package was delivered and signed for. Upon following up on the book, I found it was rejected according to their policies. I asked for my book to be shipped back since they supposedly had no value to it. I was told it would take 30-45 days for them to ship it back to me. I was told that they were working with the buyer and that if I don't receive a call from them. I have received nothing. It has been well over a month. Valore would not provide me with the name of whom is handling this. I complained to the BBB and Valore tried to expalin that they have done everything they could to get my book back. If you have dealt with Valore and got a positive return then count your blessings. The BBB has many complaints about this site. Do your research before you use any of these sites. Valore is not worth your trouble even though they offer more money. Don't be fooled.|
|Mar 2014||I used them before and everything went smoothly, my check was cut within a week of them receiving my sell back and then i received payment a week after that. However this second time it said they cut my check on march 5th and here we are and it's march 24th and guess what? No check yet. Starting to get pretty mad about it but maybe I'm being impatient. I wish I had researched them before I used them, even though my first experience was good|
I had a very positive experience with Valore. I used Valore to sell about 14 books and selected the separate shipment option. I ended up with 5 shipments. I was paid the full value of my quote. I think the key is that your books must be in very good condition. I never did a lot of marking in my books. I definitely recommend them.
4 stars only because the multiple shipments for max value is klunky, even if I understand why.
|Mar 2014||This has been said before but with all these negative feedback I was very scared to sell to Valorebooks for a very long time. I finally took the chance because I seriously needed to sell my book but I was having a difficult time on my own. I decided to try them out because they did have the highest quote price for my book. I packaged it tightly and constantly checked the tracking. And it all went great! They did send me a confirmation email that my package arrived and for the same price they quoted me for. I put 4/5 stars because the time to receive the check took forever and the full amount of time they said it would take (7 to 14 business days). So yes receiving the check in the mail is very very slow. But I have finally received it, I got my money, and all is well. I'm so glad I took the chance!|
|Mar 2014||They received book on 2/28/14, check was cut on 3/3/14 and I did not receive until 3/17/14. It takes awhile for you to receive the check, not sure why. The positive thing is that shipping was free and I received more than quoted price. If you can wait 2 to 3 weeks to receive money, than use them.|
|Mar 2014||I was offered $86.00 for a excellent condition book. I shipped the book (with unused access card, not required) as indicated with shipping label to Shepherdsville, KY. The package was delivered and signed for by Chegg. Upon following up on the book, I found it was rejected according to their policies. Upon seeing this, I emailed for an explanation of why specifically it was rejected since it was in excellent condition, was shipped as requested and was not noted to have damage per UPS. In addition, I asked for the items to be shipped back since they supposedly had no value to them. I have not received an answer nor the items after numerous emails. I was told that they were working with the buyer and that if I don't receive a call from them, I should receive my items within 30 days. I have received nothing--- information or my items. It has been well over a month. Valore would not provide me with the name of whom is handling this nor the contact information for their office or Chegg's. They are no longer responding to my emails. This is terrible. Please share this with everyone. Students should not have to deal with this.|
If I could give them zero stars I would. This store is utterly ridiculous. They took two of my books. One they paid me .25 for. The paper and postage cost more than what they were willing to pay. Then I had another book they valued at $80. I sent it to them and they claim the buyer has rejected it. Now my book has mysteriously disappeared and they keep saying they are looking for it. I have emailed repeatedly to no avail. This is ridiculous. I will never sell them another book and will do everything I can to dissuade anyone else I know from using them too.
|Mar 2014||said one of my books was damaged so did not pay for that. the other two books were received but never paid me for them. still haven't heard anything back on why they won't pay me my money. bad site, do not recommend doing business with them.|
I have never used Valore based on the feedback here. But, recently they have received some positive feedback. I took a chance. They were paying twice as much as the nearest buyer for this book. Well, I'm now without book and the $47 payment. Some how between the time I shipped and they received, the book got excessive markings and damaged. I never buy books that are in bad shape. These guys should not be on the preferred buyer list.
Seems to be a high variance seller - worked for me though.
First time selling books and Valore was offering the most money. I followed their directions and got my money via Paypal in a timely manner. Very satisfied with the transaction. Maybe it's just luck that I did't have any issues with Valore? But based on my experience, they definitely deserve a 5 star rating.
|Mar 2014||Take your books elsewhere - even if you get quoted less money. It's not worth the hassle. Sent books in more than a month ago. Still no payment. They are telling me that they have sent the check but it takes up to 14 days (not including weekends) for the check to come. Seriously? It would have come faster via Pony Express. So they need me to wait a few more days, plus an extra few for good measure, before contacting them again. I've used so many book companies, and this was the worst experience ever.|
|Mar 2014||I would not recommend Valore books. They rejected my book that was in perfect condition and have failed to respond to my inquiries since. I simply would like my book back and they are unwilling to comply. Sell back elsewhere.|
|Mar 2014||Wonderful company to work with unless there are problems! I received an e-mail stating my books had been received. While their e-mail states that payment will be issued in 7 days (my previous experience is that it takes only 2-3 days, which is excellent!), I've been waiting 5 weeks for payment for this particular buyback. Their response to my e-mails are very generic and didn't at all address the issue. I've resorted to calling, which I did for the third time today. I found out that they don't have anyone with a title of supervisor, and all they can do is send e-mails to their participating locations. We'll be trying that for the third time....(expecting different results?) I believe this is a great company with glitches that they haven't figured out how to resolve, so just know that there's risk involved in dealing with them.|
|Mar 2014||I used Valore Books for a buyback and never received payment nor did I get my book back. I feel like they hide behind their policies and give no reason for rejection. I sent them a book in good condition with nothing missing and it was rejected. I will never use this site again and I encourage any student that depends on getting some money back from selling books to use this site with strong reservations.|
|Mar 2014||Good things come to those who follow directions and wait. Not the best way to make some fast cash from your old books but their buyback process is clear and does work. I was worried with all the terrible reviews but took my chances and the experience has been pleasant but slow. It's been about 3-4 weeks sent I mailed my books to them using the separate shipment option and I just received my first (1 of 7) check from them yesterday. If you follow the shipping directions and don't send them junky books you should have no problem getting your money, just be patient. They send automated emails updating you on the status of your orders which is very nice. If you need the money right away I would use another service otherwise take a deep breath because they seem to have some of the best prices for buyback.|
|Mar 2014||I am surprised to see that Valore Books had some bad reviews. My experience with them was wonderful! They offered me more than any other site for my textbooks, and the entire process took less than a month. They also sent me an account number and gave me email updates for every step of the process (receiving my package, deciding on payment, mailing payment, delivering payment). They also ended up giving me more money than what my original quote was. They said $24 but gave me $27. All in all this was a wonderful experience and I will certainly use Valore Books in the future!|
|Mar 2014||I've used them for numerous transactions and have had no problems at all. Reasonably prompt, and they give the full offer amount.|
|Mar 2014||I was skeptical using Valore when I started selling textbooks. I used them a few times at first mainly using other vendors. It became clear quickly that I would not have any problem using them repeatedly. They pay as quickly as the fastest vendors listed on BookScouter and have always given my quoted prices. Actually twice in the last week, they've paid me more than my quoted price. They have been an outstanding book vendor thus far, and they will continue to be my top vendor.|
|Feb 2014||Had some issues that were sorted out within a few days after the package was returned with a damaged address label. It took longer than I expected but I eventually got the book and its in good condition.|
|Feb 2014||I fedexed my books on tuesday; payment arrived at Paypal on friday. That is the fastest transaction I've had so far.|
|Feb 2014||Payment was as agreed, but slow. They do not respond to emails.|
|Feb 2014||Perfect transaction. No Problems.|
|Feb 2014||This was my first time using any type of textbook buyback website and I was a little nervous after reading the reviews. I'm glad I tried it because I followed every step precisely and received the full amount I was quoted for every book. The only reason I didn't give a 5-star rating was because I had to split my order into four packages and ship from three different places (UPS, FedEx, USPS). Other than that it was easy and a great experience to receive cash for my used books.|
I have sold lots of books to Valore books and have no
complaints. definately one of my Go-to book vendors.
Thanks for your business!!
|Feb 2014||Like some others I was hesitant to use Valore because of the negative reviews here and elsewhere. I decided to use them on a trial basis first with 4 books in varying state but where their offer was the highest. I used the separate shipping method and was surprised how often they updated as to progress. Payment that supposedly can take 7 days was made the day after receipt by them in each instance. And not only did they pay for every single book, they actually paid a higher amount for one than originally quoted.|
|Feb 2014||I was nervous about selling to Valore due to some of the low feedback ratings, but decided to try it because they offer the most. I've sold 3 books to Valore now, had no problems at all! Even with the multiple shipments (which is a pain, but is completely OPTIONAL -- only do it if you want the extra money!) they were great about giving me tracking numbers for each individual package. Also got email updates on each package, and paid quickly when each one arrived via Paypal. I honestly have no complaints.|
|Jan 2014||I was nervous about selling to Valore because of the bad reviews, but decided to go for it anyway because they offered the highest estimate. I received confirmation that mybook had been received and actually got paid $12 more than my quoted payment! So glad I took the risk!|
|Jan 2014||Excellent service! I don't know why people gave such a bad feedback to an excellent company! I sent them all my old books in like 7 different boxes and I got paid for almost all of them and the payment was very fast with delivery confirmations from when I gave it to the postal office till delivery! Excellent! I love these guys and recommend everyone to support them. [The books I didn't get paid for were severely damaged, so its understandable] THANK YOU VALOREBOOKS! Will continue to support you guys.|
|Jan 2014||Paid for books sold.|
|Dec 2013||I would NEVER use this company again. I ordered a book. The book that was sent to me was not what I ordered. I returned the book and never got a refund. Before you order from them give them a call. It is not possible. If you can not reach a customer service person even after emailing that is a sign that you should not do business with them. NEVER AGAIN!!!! Don't do it!!! $55 Gone. I was forced to put 1 star on the rating but would have preferred to put none.|
|Dec 2013||Just sold a book and everything was perfect. Got my money super quickly and they also paid much more then my college bookstore|
|Dec 2013||Valore Books paid exactly what was quoted. I was hesitant to use them due to negative feedback, yet I was notified when my books were received and promptly paid via PayPal.|
|Dec 2013||My recent experience has been positive thus far.|
|Dec 2013||I was hesitant to use Valore Books due to negative feedback, but in a two-week turnaround I was paid in full for my books after sending them to one location. For my second transaction I used their system of splitting books to send to different locations (which gets you the highest price), which is cumbersome and costs more in materials. We shall see how that works out. Overall, I have no real major complaints and will use them in the future.|
|Dec 2013||Great price, quick payout, hit my PayPal account ASAP. Love Valore!|
|Oct 2013||Excellent value, price, follow-up emails. Thank you.|
Do not use Valore Books. After the company received my books they sent me an email stating that they cancelled my payment. They said that one package was empty and the other was not in good enough condition. The book I shipped was bought new and only used twice.
|Sep 2013||First time using Valore Books. No problem whatsoever. Best prices offered, timely emails during the shipping process and quick payment. Great service.|
|Aug 2013||While I had a lot of problems with Valore 2-3 years ago, I gave them another chance recently. You could've knocked me over with a feather when I received payment in full a mere 11 days after placing my sellback order.|
|Aug 2013||I sent one book in and received the amount I was quoted. I felt a bit safer using PayPal. It was a bit longer than I wanted to wait, but smooth nonetheless. Perhaps they aren't as bad as the reviews say.|
|Aug 2013||Valore books paid less than the amount that they originally quoted to me for my books, without informing me that they were doing so and without telling me why. I do not recommend this vendor and I will not do any further business with them.|
|Jul 2013||I sold my books to Valore books. I went online and read the reviews AFTER I had already shipped my books. I was so nervous because so many people have had negative experience. I was really worried but I don't know if they upgraded customer service or what. I sold 4 different shipment of books for a total on the 4 orders of $260. I had no problem getting my checks and they kept me updated via email on the status of my sell back order. Sorry to hear that so many had negative experience but thanking God mines was positive.|
|Jul 2013||I sent my textbooks off to the Oregon address on a Monday and by the following Monday my money was sitting in my Paypal account. It was the amount quoted.... I would use them again.|
|Jun 2013||This company is terrible to do business with. They incorrectly report that things are sent to the wrong places, as they split orders and end up sending the books to other vendors on the list. They use this to "re-quote" your books at a much lower rate since you can't really force them to send the books back if you don't like the new price. I'll never do business with these folks again. Save yourself time and money and deal directly with the other vendors directly instead of using Valore Books as a middle-man.|
|Jun 2013||I also sent back a book via USPS. I used the shipping label that was emailed to me by Valore. Valore stated they did not receive the book and it was sent to the improper warehouse. They told me it should have been sent via FEDEX.They do not answer your emails within 48 hours( as they say they will). I have the tracking number.I eamied this information to Valore. There response to me was to email them the email with the shipping label to them. I had deleted this email. I did not feel the need to save this email. But I did save a copy of the tracking number and the shipping label. This company told me to track the book down. Icalled USPS and my local post office and they both informed me to contact the Better Business Beaurue. This company sounds like it is scaming because all the reviews I just read have the same theme to them. I have never had an issue with any other book rental business on line. Good luck if you decide to order from this company but I would advise not to do it. I contacted my bank also.|
|Jun 2013||I have used Valore Books a few times and I have never had a problem. Usually, they have you send your books to another buyback website like textbooksrus or Bookbyte. They usually have one of the best prices and quick payment.|
|May 2013||Valore is becoming as bad as Powell's. They conveniently rejected a book quoted at $18.90 because of supposed water damage. The book was in fine shape, but I can't get it back because it has been 'recycled' (in other words sold).|
|May 2013||I actually purchased the book used from Valore in January of 2013 and attempted to sell it back May 2013. I received an email that the book could not be processed because "Book had torn out pages". I had no reason to tear out pages because I graduated this May. Either they sold me the book without the pages and wont take it now, or they are lieing about pages missing. Either way I would not recomend going through Valore with any business.|
|May 2013||I think the people here who have had trouble with Valore forgot to include the packing slip. You must include the packing slip to get paid. I have sent 10 or so shipments to Valore and had no trouble whatsoever. They pay the most and they pay you quickly, plus they send you email updates through the process. Love them.|
|May 2013||I sent one order and everything was fine. I submitted another and it never went through. I couldn't get on the site to see because I didn't have the order #. Contacted Customer no-service and have never heard back. I will not spend my valuable time on this company that is obviously not able to handle their business.|
|Apr 2013||I sold them ten books. They never acknowledged receiving one of the books. This book happened to be in a great shpae and I purchased it as new. When I sent an email to them, they opened up a ticket #, and promissed to respond within 48 hours. It's been more than a week now, and I have not received any response yet.|
|Apr 2013||This company was much better when they didn't divide up your sellback order to be shipped to multiple addresses. This is just a pain in the neck.....|
|Apr 2013||Submitted an order for 4 textbooks. Received confirmation of them getting the books within 10-11 days. Was paid via PayPal for the quoted amount 2-3 days later. Overall, it is a reliable service. I only wish that they wouldn't separate your orders because I had to purchase 4 different shipping envelopes.|
|Mar 2013||Submitted a buy-back order through Valore, and when I went to FedEx to ship the package, VALORE'S ACCOUNT WAS ON HOLD. FedEx would not accept the package with Valore's pre-paid shipping label. I emailed customer service, and NEVER received a response. Waste of my time and money - I will NEVER use them again.|
|Mar 2013||I submitted 10 books and was quoted $42. When I went to check out, it turns out that the $42 was only if I am willing to split my order into three shipments. Do you know how long it takes to find the right size boxes and packing materials and pack three boxes? I can use Fulfillment by Amazon if I want to go through all that trouble, and make a lot more money. No thanks, Valore. Won't use again unless a quote becomes a quote for one box.|
I had written a review earlier that I was going to have it out with Valore because they never paid me and claimed all my books were lost. I know my books arrived months ago as proven by tracking codes.
I called today, 1-888-VALORE-1 and spoke with Edmund, the Lead Representative in Massachusetts. He looked up my order, explained that there was some confusion and the books went to the wrong warehouses who weren't buying them at the time so I did not get paid or any correspondence. (?)
I told him it was my first time using the company and he offered to cut me a check immediately for the full amount of the quote. He was very interested in keeping me as a customer and told me to call that number again if I had any further problems.
Well, we will see. If I get the check, I will try them again with a small order.
Note that I had no problem getting through to customer service, they attempted to correct the problem immediately and were friendly. I will give them another shot and report back if I got the check for order #1184047. Also, they are based in Mass, but ship to Oregon and Ohio buyers.
Will post back when/if I get the check.
|Mar 2013||I had to update my previous review. I've been using this site on a regular basis for over a year now. I used to hate Valore. They didn't use tracking and took over a month to pay every time and often lost my packages and only paid by check. They COMPLETELY revamped their system lately! They now use tracking, pay with paypal, have the most competitive prices for most books, and pay WITHIN 48 HOURS of delivery! They have COMPLETELY turned around! Thanks so much, Valore, for listening to us! You're doing a great job! They are now one of my most preferred vendors!!!|
|Mar 2013||I was worried by the negative feedback, so I only sent one book this time. My book got there fast, and I had a check in hand for the quoted amount a week and a half after I first contacted them about my books. No problems at all! I got email confirmation when my packages arrived, and when they sent my check. In fact, of 6 shipments sent out in the same day, my valore order was the first to arrive to the vendor, and the first check to arrive back at my house, along with one from textbooksrus on the same day.|
|Feb 2013||The first few packages that I sent, I did not get an email stating that the package was received. However I did receive a check in the mail for the amounts quoted. Yes, sometimes I have to break an order up and send it to different warehouses, but who cares?? Valore pays for the shipping so I do not care! I have had a great experience so far, and they have already paid me almost 5k for my books in the last month. I highly recommend Valore!|
|Feb 2013||i sent them two books and they never contacted me to let me know that they have received them. I thought the USPS had lost my books and i wouldn't get paid but i did get my check in the mail about 3 weeks after i sent them so i won't complain.|
|Feb 2013||I was paid quickly and exactly what I was quoted. You have to make sure you follow their directions and include the packing slip. I liked using them better than other vendors because they seemed more efficient and I got my money sooner. With other vendors you get an email one day stating they received your books, an email the next day stating the books had been checked in, and then an email a day after that stating that you will be paid in 1-2 business days. With Valore, they sent me an email stating they received my books, then an hour later another email stating I'd been paid- and there it was in my Paypal. The entire transaction, from when I shipped the books to when I was paid, took 4 days.|
|Feb 2013||They haven't paid me for my book, and it has been over 3 weeks! I sent them an email regarding the issue, I haven't gotten any response. I don't have any contact number for them. USPS confirms package was delivered 2 weeks ago. I've come to the conclusion that I just got scammed.|
|Feb 2013||I was not paid the quoted price. ValoreBooks has partnership with other vendors listed at bookscouter.com. It seems that ValoreBooks now doesn't buy back books for itself. So, sometimes the seller may be required to send different books in one buyback order to different addresses of the real buyers. When something goes wrong (like the quoted price not honored), ValoreBooks customer service can't help. The real buyer doesn't respond to your complaint, since you sell books via valorebooks.com. I guess ValoreBooks will get some commission from the real buyers who use ValoreBooks' brand name. This is not a good business strategy. It harms the seller & ValoreBooks's reputation.|
|Jan 2013||I tried them the first time with a bit of concern b/c of those negative feedbacks from others. Well, my transaction was as smooth as you could ever ask for. They paid the exact amount that they originally quoted for the book (which was higher than any other venders) via Paypal the next day they received my book. I don't know if I was simply lucky or others were just unlucky, but I don’t mind using them again.|
|Jan 2013||I sent them a book and they sent to me a message said that its condition is not acceptable and they wanted me to pay them the shipping cost to return it back or they will recycle it. the book cost were almost equal its shipment cost so I left it their and I'm sure they didn't recycle it but sell it after the limit time. I won't use them ever. Amazon and textbooks.com are recommended|
|Jan 2013||Valore now pays with PayPal. I got paid today from Valore via Paypal. I only gave them 3 stars because when you ship an order to them they break it up into several boxes and you have to ship 3 boxes. The first order we had to pack 3 boxes and ship to 3 different states. The second order we had to pack two boxes and one box went by USPS and the other box went by FedEx. Oh yes, the payment we got via Paypal was for 2 of 3 boxes. I am sure they will pay for the third box but the paperwork is more difficult because you have to figure out which boxes they are paying you for. Way too much work|
|Dec 2012||used to love them. All of a sudden when you go to their site for the buyback the prices are a small percent of what is listed on BookScouter.com|
$28.00 at Bookscouter.
$6.60 at checkout
Like most all books.
Price changes by 30% at check out on the following ISBN's
9781601514929 and 9781601514912.
Prices from this vendor are unreliable. Often they are shown higher on Bookscouter and then lower when you attempt to checkout.
In addition, it looks like prices change depending upon which user agent your browser is using and prices change when viewed from different IPs too.
If you attempt to submit a book for buyback to them try to use varying user agents and IPs to get the best price.
|Oct 2012||Slow to pay because they pay via check, but they always seem to accept my books!|