MyBookBuyer is the online book buyback service of Beagle Books. Beagle Books has been actively buying and selling books online since 1999. We are proud of having one of the highest feedback rating of any top tier Amazon Marketplace seller based on sales volume. The principal owners and management team at Beagle Books have blended their technical and business knowledge with a commitment to social responsibility with hopes of making a difference in this world. In addition to helping recycle over 1 million pounds of books in 2004, 2005 and 2006, Beagle Books have supported literacy projects, including donating textbooks that will ultimately help educate students in third world countries.
The success of Beagle Books stems from an unwavering philosophy of offering fair prices on the sale and purchase of used books. We offer what we believe to be one of the most aggressive buyback program and believe we buy back more titles and offer the most for those titles than any other bookstore or online buyer. We buy all categories of books, not just textbooks or a particular category of books.
Bottom line, we make selling textbooks and selling books online easy and convenient for you. Don't wait in long lines at the college bookstore to sell your used college books. It only takes a few seconds to find out what we will pay for your used books. If you like what you see, box up the books and ship it to us for FREE! We promise we'll pay cash for books fast. We'll pay you via Paypal or mail the check within 2 business days of receipt of books.
I sold books to My Book Buyer expecting fast payment and excellent customer service, which is stated on their website. Neither of these things happened. They received my books over a month ago and have updated the status on my account with them as paid on Oct.6th today is Oct.27th and still have not received payment. I have called their 1 (800) # for the last 2 weeks and it is disconnected. I emailed their contact us link to try to get a solution and was told sometimes the post office is really slow and when I asked about their phone being disconnected they said not to read into it. That was last week, this week I checked in again to find out where my payment is. They responded with you will get your check when the post office delivers it. I am frustrated with the lack of professionalism and also the horrible customer service. I can't believe their business practices or lack there of.
Two great places to sell books to are Powell's and Bookbyte, both fast and great customer service, stay away from Mybookbuyer if you want to get paid or treated with respect. I would actually give minus stars due to the rude response by email each time they have responded to me.
|Oct 2014||I submitted two orders to this company. For nearly a month they claimed they did not receive my orders even though the delivery tracking said delivered and I called the post office repeatedly and they assured me the packages were both delivered. Then I could not get the company on the phone because they did not have a working phone. Then I tried to contact them through the website and the website was down also for weeks at a time. Then I finally get an email back from someone who was terribly rude to me and they blamed the post office and lied to me saying they never received my packages until that day which again was almost a month later. Lastly, when I received payment they did not pay me what the agreement was. They shorted me money for all kinds of fees that were not listed on their website or in my quote agreement. They are dishonest and they do not pay you what they say they will. Do not use this company. Also as noted above if you have an issue you cannot reach them by phone and there website usually does not work. It is impossible and very frustrating. Beware.|
|Oct 2014||I submitted a total of four orders to this company ; all of which have been short-paid with no explanation. The short pay on the cumulative orders was over $40.00. When I tried to contact them via their website e-mail - messaging , I never received a response . I called the telephone number they provide on their site , as well , and it was disconnected . I e-mailed their parent "Beagle Books " and have not received a response . Do not use this company - they will be reported to the Better Business Bureau !|
|Sep 2014||I sell books to this company on a regular basis. Service and price are always above average. A couple of months ago, a few payments were later than usual. I contacted them and the issue was resolved promptly and professionally. MyBookBuyer is on my preferred seller list.|
While I have used this company in the past with no problem, in July I sold them $27.75 worth of books that they say that paid me for on 7-23, I never got the money credited to my paypal account. At first they responded to my emails, saying they would look into it, then asking me to check again to be sure I never got and they would refer to accounting.
Then they stopped responding and 2 months later, I am still out my money and have lost faith that they are a reliable company. Use them with care, mine was a small order but if they can't be trusted to pay small amounts, I surely wouldn't trust them with a large book order.
|Aug 2014||I followed the instructions and shipped my books to them with the prepaid shipping label and received a check for the full amount in less than 2 weeks. I'm very happy with their service and would use them again.|
After receiving an email stating that "I violated terms of sale" I have continued to question what terms of sale I supposedly violated to which I have now been told this "We apologize for any unintended inconvenience, however if a book does not meet our quality guidelines, this delays the process as it is reviewed by a second party committee to verify that the original evaluation was valid."
DO NOT USE THIS COMPANY, they do not admit when they make a mistake, and can't even keep track of what excuse they are using or why it took them 17 days to figure out that I either a. violated terms of sale or b. my books weren't in acceptable condition.
I have done business with this company in past with no problems and know which books they take, I would never have sent multiple orders had I not dealt with them in the past without problems.
Just received notification that "Thank you for placing an order with Mybookbuyer. We regret to inform you that we have decided to reject the following orders due to a violation of our terms of sale:"
I didn't violate any rules they just don't want to pay or don't need the books anymore and are refusing to pay. I sent these books in good faith and planning to receive my over $400 worth of payment and now 15 days after receiving they are pulling this crap. I will NEVER USE THEM AGAIN.
I have several books sent there that are almost a month old and have not been paid or checked in yet, when I contacted them I was told they get 100's of books in a week and they check them in as they come in, which of course I understand, but its been almost a month and at some point you need to catch up.
I have also had some that they actually paid but not the amount stated with no reasoning given to me.
I had a very positive experience with My Book Buyer. Not only do they provide you with free shipping labels, but you have the option of getting a check or money sent to your PayPal account. I opted for the check, and as soon as they received my book, they sent me a confirmation, along with letting me know that my check was mailed out. The received my book on May 27th and I got my check on June 2nd!
VERY VERY IMPRESSED!
|May 2014||Great transaction. No complaints. I sold an unused access code from My Math Lab that I never used and got offered a really good price. I sent the complete code kit, postage paid by them, on May 14th and got paid directly to my Paypal account by May 25th. I think as long as what you sell is in promised condition you'll get paid.|
|May 2014||Part of my interaction with My Book Buyer has been positive and some of it not. They did receive, accept and issue payment for a recent buyback in a timely fashion and their prices were good. However, their website states that "Our service is absolutely free and there are never any hidden fees". I chose payment through PayPal and incurred a .70 fee. Not a huge amount, but I did make contact twice to ask them if they realized there was a fee being passed on to their sellers. They haven't answered my e-mail nor phone call and that's a problem for me. I definitely prefer a company I can make contact with. Will think twice about using them for that reason and if I do sell to them, will choose payment in the form of a check even though it takes longer.|
Do not use!
I sent in some books to this buyback site, after reviewing all the other buyback sites which Bookscouter provided. After researching all the sites, even Amazon, I choose this site because they had the best deal, like we all do. Now after receiving the books they said that it's the wrong edition. It was NOT the wrong edition. After emailing them to explain my thoughts on the issue, now they are saying that the books are unacceptable. Which is it! They just don't want to pay me the money for my books, and to top it off they want me to pay for the shipping to get them back. At no point was this my fault and now I have to pay for it! Do not use this site!
|Mar 2014||I have around 10 sell orders with them. The prices quoted so far have not been what was paid but they offered a bonus on the books they did pay for.....so, the prices have always been essentially the same as what they quoted. A bit odd I think....but, they have a phone number, they return calls and it is apparent that they are being honest in their assessment. I may disagree with them but given they aren't hiding behind an invisible website, I'll send them more orders as available.|
Paid correct amount. No problems.
Rarely use this Buyer, but have never had issues as reported elsewhere.
Just received notice of receipt/payment, with no drama.
Will continue to do business with them.
|Oct 2013||Very slow at checking in books and often loses orders - They might have the highest buyback price by think twice before using this company - It will cost you in the end.|
I had 2 orders with this company and they only see 1 even though I can see it on their website.
Worst company ever to deal with.
I placed 2 orders with this company to buy some books that I had. One order was placed on the site and another through their customer service staff. A few days of the books being delivered I asked them to provide me with a status of my order and they told me it was not delivered. Then I told them I have the tracking number and it was then they finally found it and told me that they were dealing with company issues and did not see it and was very rude to me and told me they will contact me when they find it. Once they found it they pretended as if there was only one item even though their site clearly say that there are 2 orders. They then tell me that they received all but 2 of the books and are only honoring one of the orders. They are unprofessional and very rude. I am sure of what I mailed to them personally and now they are trying to take advantage of me. they also do not answer their phone
This was my second time dealing with them. I have been very pleased so far. Just received my second check the other day. Will probably use them again in the future.